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SiebenEat's Profile

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SiebenEat
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SiebenEat
Level 1Hong Kong
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Reviews (1)
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Unpleasant
DJAPA
2020-01-01
I went there yesterday on New Year’s Eve and it’s the worst experience I’ve even had. 1. They will keep asking you to order drinks. Don’t worry when they tell you it’s their “final order”; there will be many.2. Ask them the closing time before you order. We went there at around 22:30. One waitress told us they will close at 00:00 (when she came to offering the second “final order”) and later another one told us they would close in around 10 minutes (that’s even before 23:15). We did not even finished our drinks. We were confused and annoyed and some “manager” came to explain that her employees need to leave early to enjoy New Year’s Eve with their family and friends as well. Ummm sorry, but isn’t their WORK? If they do want their employees to have a good rest, then why not allow them to take the evening off OR just tell every customer the exact closing time before any order (rather than keep pushing for ordering and trying to kick customers out when they refused to order more). …Read More
The above review is the personal opinion of a user which does not represent OpenRice's point of view.
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DjapaReception We deeply apologize for the inconvenience that we have caused you.If you allow me to explain. Normally we will do 30 mins "last order" before venue closed. It is undeniable that we have miscommunication between our staff then caused this misconception. We will improve our service team to prevent this from happening again.We’d love to offering a 15% discount for the troubles that we’ve caused. Please call us at 2617 2900 and ask to speak with Colby, our Manager to get a discount on your next visit.
2020-01-09
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