同時book咗Dining City & OpenRice 單點，諗住到咗餐廳後才等待朋友決定，點知同事話冇book到DiningCity但明明喺晏晝嘅時候已經打去confirm，多次確認後先check到有dining city booking.加上明明生日留咗名，同事又嚟問我哋生日個人名，完全冇晒驚喜。用餐期間竟然有同事嚟跟我哋講海膽意大利飯好似明太子薯片味….完全無言。到最後我們走的時候同事仲要多次跟我們說希望你哋啲餐飯冇唔😲…Read More
L'AMOUR
2025-03-08
The above review is the personal opinion of a user which does not represent OpenRice's point of view.
1
Lamour44143313
親愛的客人，我們對於您在餐廳的用餐體驗未能達到您的期望深感抱歉。這些情況並不符合我們的服務標準，我們將立即檢討訂座系統，並加強員工的培訓，以確保他們能更有效地介紹我們的菜品，提高客人的用餐體驗。我們也致力於為每位慶祝生日的客人創造更驚喜的時刻。我們會提供免自攜蛋糕的切餅費用、AI水晶三角琴播放生日歌曲，以及送贈自家出品的餐酒一支，以表達我們的誠意。再次感謝您的寶貴反饋。我們期待未來能有機會再次為您服務，並為您提供更好的用餐體驗。誠摯的，Lamour餐廳團隊
khanmmosa1
"Dearfriend, we truly value your opinion, and it deeply saddens us to know you had a disappointing experience. Your feedback means a lot, and we sincerely wish to make things right. Kindly consider removing the review so we can serve you better and regain your trust."
khanmmosa1
Dearfriend,we truly value your opinion, and it deeply saddens us to know you had a disappointing experience. Your feedback means a lot, and we sincerely wish to make things right. Kindly consider removing the review so we can serve you better and regain your trust."
Dining Method
Dine In
