jtcjw's Profile

When my wife, our child, and I arrived at the restaurant, we were shown to a table in one of the corners. Given the tight space and the fact that we had a pram, it was not an ideal spot. We requested to be seated at a different empty table near the windows but were informed that it was reserved. We then asked to move to one of two available tables in the centre of the restaurant, and after some reluctance, the waitress allowed us to choose one.The interaction left a bad impression. The waitress's poor attitude—along with the fact that she initially directed us to the least favourable table despite other options being available—dampened our mood. Ultimately, we decided to leave. Before departing, my wife gave feedback to the waitress (who wore dark-coloured, thick-rimmed glasses), explaining that we were dissatisfied with the experience. The waitress reiterated that the table near the windows was reserved. My wife mentioned that she had called ahead and was told reservations were unnecessary—that we could simply walk in. The waitress responded indifferently, seemingly implying, "If you want to leave, just leave."My wife had looked forward to trying the restaurant, but the poor service and dismissive attitude turned it into a disappointment.…Read More