JNHK's Profile

I was the first to arrive at the restaurant, so I browsed the menu while I waited for my mom and sister. They ended up being about 15 minutes late, but it never occurred to the wait staff to serve me a glass of water while I waited. They also kept themselves hidden away, so I had to wait for someone to emerge from the kitchen before I could ask for a glass of water.Even after we've all looked at the menu and ordered, the staff did not bring my mom or sister any water. Giving your customers water is the most basic level of service, but they have not managed to get this right. I had to ask the waitress for water yet again. The waitress gave me a look like I was inconveniencing her.The same waitresses later sets out our cutlery for us, but she somehow gave forks and knives to my mom and sister, both of whom had ordered a spaghetti dish. I ask her why they would need the knives for pasta, and she gives me another look and finally comes back with spoons for them. Major attitude problem.Food wise, the spicy seafood pasta dishes were delicious. However, my cobb salad, which I've had before at their Soho branch, was absolutely dire this time around. The dressing was practically nonexistent. I ask the waitress for some more dressing and she goes into the kitchen, only to come back with a teaspoon's worth of extra dressing. Predictably, I had to ask for dressing a second time. …Read More