anah's Profile | OpenRice Hong Kong

Istanbul Express Turkish Restaurant (Lockhart Road)

2011-09-27

After exhitbition we four people went there for a early dinner. Well the service was completely not good. The waitress knows nothing about the turkish food. The turkish boss seems showing himself as a boss standing and not helping at all.About the food, it is very hong kong style. Nothing taste like turkish. (I have benn in turkey) Expensive and cheap materials. Food are very oily aswell. By the way, i can't believe they sales alcohol as they got the halal license. My arab customers are not satisfy about that.I suggest all people not to go there. It's not worthy to try. Seriously. If you want to have a better kebab, i suggest you to go to Ebeneerzer. So much better!! …Read More

The above review is the personal opinion of a user which does not represent OpenRice's point of view.

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Express Dear Anah,It is sad to hear that you have left Istanbul Express unhappy. Please let me explain as below;- We are trying to improve our service quality and knowledge of Turkish food of our staff- Our manager(s) are always keen on making customers happy, confirming that food arrive on time and correct, helping customers making right choice whenever they needed guidance. - Our food is very much welcomed by majority of our customers and we have to object to your comment that 'HK style food'. We do our best to keep our authenticity of our Turkish meals. - Our meals are oily as it should be. - Halal concept is given for the food not for the drinks. You can double confirm with local Islam and Arab Community who has given us the certificate. Even the other restaurant you suggest people to go and eat, are selling alcohol with Halal sign. You are always welcome to visit our place and give another try. Kindly e-mail us at istanbul.express@hotmail.com and let us contact you and let you treat you at our place. Best regardsIstanbul Express Ltd.Wanchai

2011-10-17

nicefoodbojio I smell Singaporean vocabulary. Love reading your response to the review, can't wait to try Istanbul Express for myself ;)

2014-12-22

legourmet1337 Obviously anah is a fake account by an Ebaneezer affiliate... that's such a cheap practice trying to pull your competitors down... shame on you!

2012-06-20

anah I am not Ebeneezer fans neither a supporter. Plus i don't live in HK. I just say the truth. It's a voice to help them to improve. Truth is bitter, accept or not is your choice. As i said the taste is very local, maybe it's good for the chinese standard, but not for foreigner.

2012-06-21

nicefoodbojio Haha the restaurant's reply was cute! "Double confirm" he said - I wonder if the responding staff is Singaporean? xD

2014-12-22

Ratings

Taste

Decor

Service

Hygiene

Value

Date of Visit

2011-09-23

Dining Method

Dine In

Spending Per Head

$85 (Dinner)