Asiankicker's Profile

兩個人叫咗一隻片皮鴨，其實啲嘢食都唔錯，隻鴨燒得好香，醬料亦都好味，不過啲碗碟就不敢恭維。一坐低，隻碟已經有一浸油喺碟面，而碟底肥膩就不在話下，啲筷子同碗碟仲有剩餘渣宰，用消毒布抹完對筷子竟然係咖啡色! 究竟佢哋有冇洗乾淨啲筷子碗碟架？點解美心啲高層可以容許呢啲不能接受嘅事情發生？係咪你班高層喺屋企食飯慣咗啲筷子碗碟都係咁肥膩？你可以收返貴啲，但係做食巿點都會有條底線掛？係唔係冇人投訴就可以得過且過？真係去深圳食啲筷子碗碟都仲乾淨過你哋! 美心啲食市喺香港都算高級，我去金鐘同中環嗰兩間北京樓都ok，點解太古城呢間鋪搞成咁？…Read More

I visit this restaurant at least once a year for over a decade now. I started visiting when it was still unknown and ran entirely by a local family. Now, it's business has been doing well and has been hiring external helps. I have to admit that the receipts have somewhat changed (especially in the last 2 years), and the food consistency is an issue from time to time, but the food is great in general. If you have not tried this, you should at least once. Good stuff including curry crab, clams in white wine sauce, crispy pig, duck rice, seafood soup in bread, etc ... Reservations recommended especially when you are going to order crabs and crispy pigs. There is no ritz and glitz here, just good old fashion Macaonese/Portuguese food with heart-felt services.…Read More

Focusing on the food, we ordered 4 dishes on our Monday night visit - 稻成炒飯, 大蔥爆山羊片, 川椒回鍋肉, and 黃金瑤柱湯包. Are they any good?稻成炒飯 - Actually fairly well done. All frozen food, but the cook has done a good job making the dish palatable.大蔥爆山羊片 - The sauce was very nice (better if a bit thicker), but there were no slice of meat, only shreds.川椒回鍋肉 - This is the worst. Again, the sauce was decent, but the meat was hard and difficult to bite into (probably cooked while the meat was still frozen).黃金瑤柱湯包 - Your ordinary 小籠包, nothing really special. But by calling a different name, they charge $9 a piece.Overall, at most 2.5 out of 5, and even less if compare to my favorites – 奧海城金滿庭 (both food and service), 美孚家傳滬曉 (food more than service), and 青衣城前門飯莊 (food only). Will there be a next time to this 搵笨 MK style restaurant - I don't think so. Please see the Service Story.…Read More

This restaurant was opened for a few weeks, and my wife and I went to try last Monday night. Once we sat down, we were presented with an appetizer (前菜 – 豆乾青瓜粒). Because it was pretty late (after 10pm), the appetizer was warm and fairly watery (warning – has been exposed to the air too long). We eat out often and know that many restaurants have the option of retuning the appetizer when it was being presented (ie, never touched). So my wife asked the girl immediately if we could return this, and she said no. Fairly enough, but if we can’t return it, then we should have the option to take something else. The girl hesitated and walked back to the order counter (which was right behind where I sat) and started asking questions. Then a young man in 油脂領帶 and a faintly-stripped white shirt walked over to our table with the appetizer and asked us what’s the problem. We repeated the story and wanted to see if we could change to another one or other appetizers. The young man came back with another one that was just as watery and this time without any 豆乾, and we were told that we can’t change to other appetizers. Once again, my wife asked if we could return this. Although the young man tried to say no, another lady stood behind me said yes. And just as young man was walking away from our table, he mumbled “…呢D係最低銷費...” and made it sounded like we were cheap and did not want to pay for the appetizer. My wife simple called him back, asked him what he meant, and if he is the manager of the restaurant. He freaked out and rushed back to the counter and cancelled the appetizer, while the girl and the lady said “…yes, being cancelled…” to us for a few times.Morel of the story –1. The restaurant should have a set policy for every staff to follow. If the appetizers are not to be returned, stick to it. Worst case, we leave (which we would have).2. This young man thought he could take charge, but he had no idea of the story and his restaurant’s working policies. So much for the basics of customer service.3. With regards to the warm and watery appetizer, my wife actually went back to the restaurant this week to have a look at how they handle the appetizers. As thought, she discovered that all the appetizers were put on top of the ordering counter (where I sat) without covers. Not only the food is being exposed to room temperature (and we all know that bacteria starts growing after being exposed to the air 1.5 – 2 hours), these kids were also taking and joking at the ordering counter over the coverless appetizers. You might not mind to eat others’ spit but I certainly do. Where’s the hygiene?4. This restaurant is delivering搵笨 MK style service while charging Elements prices. Customer service gets 1 out of 5 stars only.Getting too long. Please see the Food Story.…Read More