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or#Tm65774889's Profile

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or#Tm65774889
Level 1Hong Kong
Overview
Reviews (3)
Photo (2)
Overpriced with terrible service
Hjem
2023-07-11
Food is overpriced. A toast with coffee cost me almost $200. There is also a problem with the tables - they are either too low or too high for eating. I literally saw other guests holding their plates up to eat a sunny-side up egg. Everyone waited at least 20 mins for their food. And the toast I had was too salty. For this price, I would expect some decent service. But no, the server just sat at the bar table playing with her phone and guests are expected to make their orders at the cashier direct. The only service was when they handed me my ordered food. If they are not updating their price list or improving their service, I am pretty sure this place can’t survive with a mere IG-able decor. …Read More
The above review is the personal opinion of a user which does not represent OpenRice's point of view.
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commonabode Hi there,Thank you for visiting Hjem and trying our food and coffee. We appreciate you taking the time to leave a review for us and we deeply apologise for the negative experience you had with us. We sincerely appreciate your valuable feedback as we work to continuously improve the quality of our offerings.Your comments about the food and the disappointing service on the day of your visit have been duly noted; we hope you will be able to see our improvements when you come back the next time. We wish you a wonderful week ahead and look forward to seeing you again soon for a better experience. Warm wishes, Hjem Team
2023-07-25
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Post
Ratings
2
Taste
4
Decor
1
Service
2
Hygiene
1
Value
Date of Visit
2023-07-11
Waiting Time
20 Minutes (Dine In)
Spending Per Head
$200 (Lunch)
Never gonna visit again...
Catch.
2021-06-02
Have been calling and trying to book this place for dinner many times but to no avail. No one picks up. Anyways, walked in for a table for 2 at around 8pm on a weekday and was offered a table which has not been cleaned. The waitress only cleaned it when she was asked to. Saw a live cockroach on the floor before the food arrived. One of the waiters was reluctant to even catch it, but continued socializing with other dining guests. Foodwise, we ordered a rib-eye steak, clams and cuttlefish spaghetti and fried kale. The rib-eye steak was more like medium-rare than medium.. tasted meatless, too charcoal-y and chewy. The spaghetti was too salty and watery. And for the fried kale.. as seen from the picture below it looked and tasted very burnt. Also too salty. We couldn’t finish the whole dish. The restaurant badly needs a review of its food quality and hygiene level. …Read More
The above review is the personal opinion of a user which does not represent OpenRice's point of view.
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Ratings
1
Taste
1
Decor
2
Service
1
Hygiene
1
Value
Dining Method
Dine In
Spending Per Head
$230
Blacklisted
Queen Mixian
2020-06-04
叫左蕃茄酸辣湯竹笙冬菇生菜米線,湯底淡如水、唔酸唔辣無茄味,米線林曬,仲要漏左竹笙。豆漿一飲酸左,仲要變左豆腐花咁樣。咁樣都要$46。唔係附近封曬路我都唔諗住幫襯,而家永不再幫襯! …Read More
The above review is the personal opinion of a user which does not represent OpenRice's point of view.
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Ratings
1
Taste
1
Decor
1
Service
1
Hygiene
1
Value
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