chris186's Profile

中文评论位于英文评论之后A short man staff member wearing a gray mask argued with us about a wrong order and refused to fix it. There were two dishes with the same name but completely different dishes — one of us accidentally ordered the wrong one, because, again, both dishes were of the same name. We ate it without realizing, but when we pointed out the mistake, the server argued we had already eaten half and wouldn’t replace it.When I asked to speak with the manager, the same staff member refused, claiming he had already informed him — which was clearly untrue. His attitude was rude, dismissive, and completely unfit for a customer-facing role.I rarely give one-star reviews (check my profile — most are five stars), but this place absolutely deserves it. The arrogance, lack of accountability, and poor attitude perfectly reflect why people say some HK establishments have bad service. They even charge a 10% service fee — for what? Terrible service. DO NOT VISIT!一位戴灰色口罩的矮个子员工因订单错误与我们争执，并拒绝补救。菜单上有两道同名菜品，实为截然不同的菜肴——我们中有人误点了其中一道，原因正是两道菜名称相同。我们未察觉地吃了一半，指出错误后，服务员竟辩称“你们已经吃了一半”而拒绝更换。当我要求与经理交涉时，该员工竟拒绝转达，谎称已告知经理——这显然是谎言。其态度粗鲁傲慢，完全不配从事服务行业。我极少给出一星评价（查阅我的评价记录——多数都是五星），但这家店绝对配得上。他们的傲慢、推诿责任和恶劣态度，完美印证了为何人们常说香港某些商户服务糟糕。他们甚至收取10%服务费——服务费收什么？糟糕的服务。千万别去！…Read More