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2013-08-24
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Went to Siu Lam Kun on Aug 23. I have booked a table for 6 4 days ago. They asked me on the phone if I want to reserve their roasted pig but I did not since I was not sure what my friends wanted to eat.When I got there, the female manager took me to a very dark corner table with a moving fan on the floor next to it (probably the worse table in the restuarant.) I asked her if the other empty table are available. She said those tables were reserved for people who had reserved dishes already. I was
When I got there, the female manager took me to a very dark corner table with a moving fan on the floor next to it (probably the worse table in the restuarant.) I asked her if the other empty table are available. She said those tables were reserved for people who had reserved dishes already.
I was very annoyed with the table and talked/shouted to the other male manager talking him this is very birthday dinner and I am very upset they gave me this table. He shouted to the female manager telling her to give me a better table since I told him it was my birthday dinner. Probably over half of the restaurant heard our conversation since they all looked at us.
Actually it was my 4th time having dinner there within 5 months. Everytime they gave us very bad table if it's on weekend even if the restuarant is not full since we usually do not reserve their roasted pig beforehand.
This time we ordered:-
Half roasted pig - Very crispy but since they have to wait for someone to cut it with scissor, the pig is cold.
Sour Shirmp ball - Shrimp is ok. Again the food is cold.
2 fried vege - ok. Nothing special. Portion is very small.
Regular soup (vege with pork) - good. Their special soup must be reserved beforehand. Since we did not, we could only order regular soup.
Deep fried minced fish and vege - Good but also cold.
Actually, their dim sum for lunch is better than their dinner. Have dim sum there at least 10 times.
I highly recommed their roasted pork bun, steamed cake, pudding, dumpling with soup, steamed fish head. Their standard is very high.
Very full during weekday. Better to go on weekend.
Frankly speakly, their food is better than a lot of restaurant on average. But their service is really bad. They seemed to prefer customer to order in advance on the phone and not order at the restuarant. The female manager gaive you black face if you think a little longer or she keeps pushing you to order their specialty.
With this kind of service, I doubt if I will visit them for dinner again.
I have joined their membership for HKD 30 before. For ever HKD 100 spend, they gave you a chop on a card. I got the feeling they are very reluntant to let one redeem the free dishes. The free dishes are not always available and one cannot reserve. They always refer to the saying on the card 'Final decision up to the restuarant.' They do not let you redeem week before Mother's day, Mid autumn festival etc.
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