64
63
81
Level1
3
0
Have to rethink before going again
2009-10-30
First of all, when we called for a waiter to order, he was like dreaming. We ordered mushroom risotto but beef risotto was made instead. When the dish finally arrived, the rice was totally raw and hard. The waiter tried to argue with us that risotto was 'like that' and implied that we had never eaten risotto. We asked him to try it himself, he was like if you wanted it to be 'well done' then we can cook longer for you (but still not willing to accept that it was their fault). Then, the mana
Read full review
First of all, when we called for a waiter to order, he was like dreaming. We ordered mushroom risotto but beef risotto was made instead. When the dish finally arrived, the rice was totally raw and hard. The waiter tried to argue with us that risotto was 'like that' and implied that we had never eaten risotto. We asked him to try it himself, he was like if you wanted it to be 'well done' then we can cook longer for you (but still not willing to accept that it was their fault). Then, the manager came but still trying to argue with us they were right. I believe the whole point was not to argue with customers and in fact, we were not being rude or anything, we just wanted them to know the fact. Then we ordered cream sauce mussels linguine which turned out to be extremely spicy without reason. I have to say, it was not a very pleasant dinner but they did free us the dessert.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
  • Recommend
    Recommended
  • Report
Post
DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2009-10-27
Spending Per Head
$110 (Dinner)
Celebration
Birthday