Video
Read full review
2023-12-16
88 views
Had great expectations about this place, unfortunately the place needs massive actions to be taken.Ordered: Mussels in vine sauce good, Beef Carpaccio covered in sauce, tasted only as balsamic, if you have good quality products keep it simple and make the taste shine. After that waited for maybe 45m for main course, at the point the italian managers come and apologies and comps the carpaccio and BEER for the long wait, 10 more minutes and we received the beef Rossini that was good and the saltim
Ordered: Mussels in vine sauce good, Beef Carpaccio covered in sauce, tasted only as balsamic, if you have good quality products keep it simple and make the taste shine.
After that waited for maybe 45m for main course, at the point the italian managers come and apologies and comps the carpaccio and BEER for the long wait, 10 more minutes and we received the beef Rossini that was good and the saltimbocca that was average made with some jamon serrano coming from a plastic container, feel like you can do better that then.
Then the risotto arrives and was a shame, a dense mass of rice glued together, no eatable. Immediately sent back
The shame is:
1) ordered a glass of wine, receive the glass with some heavy fingerprints and bit of water inside, sent back before the wine was poured. Massive lack of attention
2) Manager (not the italian one) too busy chatting and drinking multiple glasses of red wine with 2 ladies next too us, could have not been bothered to check on us anytime during the dinner and even when the risotto was sent back.
3) The beer that the italian manager comp to us as an apology, was later on re-added to the bill, is this a joke?
Honestly Trattoria Kagawa Team, if you dont care anymore, just shut down the place and do something else.
Beef carpaccio
2 views
0 likes
0 comments
duck risotto
6 views
0 likes
0 comments
Receipet, added back the comped Beer
17 views
0 likes
0 comments
Post
