Video
Read full review
2012-02-07
12 views
The worst dining experience my frds and i ever had.We ordered a jar of sangria and a few tapas. The sangria tastes funny (i think it taste like 7-up my friend thinks it tastes like soda) we spoke to the manager who tried a sip and thought it tasted ok. He exchanged another jar for us which tastes exactly the same. Fair enough, we can only say they maintain consistent quality.Fried calamari was not crispy and quite salty.Foie gras with truffle jelly looks good until we took a bite. They put in t
The worst dining experience my frds and i ever had.
We ordered a jar of sangria and a few tapas. The sangria tastes funny (i think it taste like 7-up my friend thinks it tastes like soda) we spoke to the manager who tried a sip and thought it tasted ok. He exchanged another jar for us which tastes exactly the same. Fair enough, we can only say they maintain consistent quality.
Fried calamari was not crispy and quite salty.
Foie gras with truffle jelly looks good until we took a bite. They put in too much rum which masked the taste of foie gras pate and truffle jelly, and mind you, both of these items are supposedly very strong in taste and got totally wasted.
Tomato bruchetta is just so so.
Trying these equally if not more disapponting food, we decided to get the check and leave for a second round somewhere else. The manager came and said there is a minimun charge of 350 bucks per head and asked if there is something wrong with the food. We were never made aware about the min charge, not when we made reservation nor when we get the table. The manager explained there are very fine prints on the menu, which unfortunately all three of us didn't notice, and it is their pactice not to mention to potential customers on reservation so they won't feel being looked down upon. Lovely bs. Dining out 5 days a week I am sure I have been to enough restaurants out there, both expensive and inexpensive, good and bad, who are courteous enough to remind customers about minimum charges upon reservation or walk in.
We also expressed to the manager how dissatisfied we are with their food. His very well understood explanation and message to us is everyone has different standards and it's too bad their food cannot meet ours. Not acknowledging the customer complaint, no apology, not to mention the lack of attempt to strive for improvement. Maybe they have received too many customer complaints already and feel indifferent, just my guess.
Not wanting to ruin our evening, we complied very unwillingly and met the minimum charge request by taking away two bottles of wine. Frankly, we all feel like we've been robbed.
Definitely no next time.
Post