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服務態度
2007-07-16 71 views
以前一直覺得,三間fast food chain中, 以美心服務為佳, 但柴灣美心可算例外...主要因為員工服務態度真是極待改善...樓面員工禮貌已不太合格,但心口上掛著assistant manager 牌的,態度比其下屬更差,時有在樓面爆粗,更有甚者是對久等嘅客人的問題充耳不聞,費事理睬,試問如何能以身作則....
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以前一直覺得,三間fast food chain中, 以美心服務為佳, 但柴灣美心可算例外...主要因為員工服務態度真是極待改善...樓面員工禮貌已不太合格,但心口上掛著assistant manager 牌的,態度比其下屬更差,時有在樓面爆粗,更有甚者是對久等嘅客人的問題充耳不聞,費事理睬,試問如何能以身作則....
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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