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Item: Ebisoba Ichigen
Rating: 0
Author: matthew200600

Ebisoba Ichigen

582 Reviews

Taste

Decor

Service

Hygiene

Value

17936

Tsim Sha Tsui

$101-200

Japanese Ramen

288

131

Terms & Details:
Restaurant:	Ebisoba Ichigen
Offer:	Cathay members can link a card to earn up to HKD4 = 2 miles via Card Linked Earn. T&C apply.
Join the Cathay membership programme and start earning miles today!
Members wishing to use Card Linked Earn must link eligible Visa and MasterCard credit and debit cards to their membership account. Asia Miles can be earned on eligible transactions of up to HKD10,000. Cathay members may earn Asia Miles with Card Linked Earn by paying for eligible purchases with Linked Payment Cards through Apple Pay, Google Pay and Samsung Pay. However, Cathay members will not be able to earn Asia Miles with Card Linked Earn with third party platforms such as Alipay, Wechat Pay and Paypal. Cathay members can earn HKD 4 = 1 mile when dining at Cathay partner restaurants. Standard Chartered Cathay Mastercard® holders can earn an additional HKD 4 = 1mile dining rewards when they pay with their card, for a total of HKD 4 = 2 miles. Asia Miles earned are based on the total amount spent including service charges, taxes and tips. Asia Miles may not be earned on certain promotional menus. Please check with individual partner restaurants prior to dining. Asia Miles will be credited to members’ accounts 10 working days after each eligible dining transaction. .

Other Cathay Terms & Conditions apply.

matthew200600

Level1

有個服務員服務態度極差推缷落單錯誤下單紙指示混亂既責任尖沙咀店的下單紙上只提供兩款麵一是尖沙咀店限定既拌麵二是拉麵紙上沒有明確指示下方食材選擇只適用於拉麵不適用於拌麵朋友下單時在沒有清楚指示情況下選了拌麵並把下方食材選擇也一同圈上服務員在收到下單紙時沒有跟我們確認下單便假設我們選的是拉麵而不是我們原來想下的拌麵拉麵端來的時候朋友發現來錯了向服務員詢問唯對方態度惡劣一副事不關己的樣子敷衍回答這並不是他的問題還堅持自己毫無問題不肯給我們換上拌麵其實能不能換麵並不是最重要如果能禮貌解釋下單紙上如何清晰指示顧客下單或隨便道一聲歉解釋為什麼不能換麵即可但總括而言1) 下單紙是沒有指示/說明的2) 難道沒有跟客人確認下單是正常程序?3) 難道對客人下單紙上選項有疑問的便罔下斷定又是正確做法嗎?

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有個服務員服務態度極差推缷落單錯誤下單紙指示混亂既責任

尖沙咀店的下單紙上只提供兩款麵
一是尖沙咀店限定既拌麵二是拉麵紙上沒有明確指示下方食材選擇只適用於拉麵不適用於拌麵

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朋友下單時在沒有清楚指示情況下選了拌麵並把下方食材選擇也一同圈上服務員在收到下單紙時沒有跟我們確認下單便假設我們選的是拉麵而不是我們原來想下的拌麵

拉麵端來的時候朋友發現來錯了向服務員詢問唯對方態度惡劣一副事不關己的樣子敷衍回答這並不是他的問題還堅持自己毫無問題不肯給我們換上拌麵

其實能不能換麵並不是最重要如果能禮貌解釋下單紙上如何清晰指示顧客下單或隨便道一聲歉解釋為什麼不能換麵即可

但總括而言

1) 下單紙是沒有指示/說明的
2) 難道沒有跟客人確認下單是正常程序?
3) 難道對客人下單紙上選項有疑問的便罔下斷定又是正確做法嗎?