19
20
12
Restaurant: Grove Café
Info:

To promote a new salt and sugar reduction (RSS) dietary culture and living style to the people of Hong Kong, the Environment and Ecology Bureau, the Committee on Reduction of Salt and Sugar in Food and the Centre for Food Safety of the Food and Environmental Hygiene Department have launched the "Less-Salt-and-Sugar Restaurants Scheme" ("Scheme"). Restaurants participated in the Scheme will offer less salt or sugar options to the consumer or even tailor-make less salt or sugar dishes in designated restaurants. Participating restaurants will be granted with the Scheme Labels for displaying in the premises for public identification. For details, please click here: https://www.eeb.gov.hk/food/en/committees/crss/restaurants.html
Level2
15
0
憤怒的平安夜
2020-12-24 628 views
在Food Panda 見幾吸引，特登預早24hrs前上apps預訂，24/12，17:45pm自取，諗住開心過聖誕。點知今日接近16:00打黎，話今日先接到order，做不到。即刻火起，我話跟捉佢地24小時前(14:20, 23 Dec)預訂和繳款。並當日已收到確認電郵及銀行sms.點會今日先訂。之後又話自己剛剛才睇到，咁即是你地餐廳失職。又叫人早24hrs前落order,但昨天至今天lunch都唔知有客訂，仲要唔夠2hrs先話做唔到。買餸都趕唔切啦。嗰位所謂的女經理，仲要一大輪解釋，一時話前一天睇唔到order,剛才才看到。(咁冇人落單？)一時又話廚師走咗做唔到。仲叫我自己同food panda refund.咁大間機構，你呢間分店失職，係咪可以問其他分店幫手？嗰位女經理又話唔清楚，簡直不知所謂。我的平安夜俾呢間野搞到一鍋粥。至於food panda找極都找不到hotline,幾經辛苦在apps才找到客務中心的【線上客服】，但又問係咪餐廳叫refund,又話聯絡唔到，兩邊不斷缷駁扯貓尾，仲未refund$592.8
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在Food Panda 見[聖誕西班牙伊比利亞豬柳套餐 (4人)]幾吸引，特登預早24hrs前上apps預訂，24/12，17:45pm自取，諗住開心過聖誕。
點知今日接近16:00打黎，話今日先接到order，做不到。
即刻火起，我話跟捉佢地24小時前(14:20, 23 Dec)預訂和繳款。並當日已收到確認電郵及銀行sms.點會今日先訂。之後又話自己剛剛才睇到，咁即是你地餐廳失職。又叫人早24hrs前落order,但昨天至今天lunch都唔知有客訂，仲要唔夠2hrs先話做唔到。買餸都趕唔切啦。
嗰位所謂的女經理，仲要一大輪解釋，一時話前一天睇唔到order,剛才才看到。(咁冇人落單？)一時又話廚師走咗做唔到。仲叫我自己同food panda refund.
咁大間機構，你呢間分店失職，係咪可以問其他分店幫手？嗰位女經理又話唔清楚，簡直不知所謂。
我的平安夜俾呢間野搞到一鍋粥。
至於food panda找極都找不到hotline,幾經辛苦在apps才找到客務中心的【線上客服】，但又問係咪餐廳叫refund,又話聯絡唔到，兩邊不斷缷駁扯貓尾，仲未refund$592.8
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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    DETAILED RATING
    Taste
    Decor
    Service
    Hygiene
    Value
    Date of Visit
    2020-12-24
    Dining Method
    TakeAway
    Spending Per Head
    $150 (Dinner)
    Celebration
    Xmas's Eve