90
5
2
Restaurant: AERA
Offer: Cathay members can earn up to HKD4 = 2 miles with the Asia Miles by Cathay app. T&C apply.
Terms & Details:
  • Cathay members must present a membership QR code in the Asia Miles by Cathay app to earn Asia Miles.
  • Asia Miles can be earned on eligible transactions of up to HKD10,000.
  • Cathay members can earn HKD 4 = 1 mile when dining at Cathay partner restaurants. Standard Chartered Cathay Mastercard® holders can earn an additional HKD 4 = 1 dining rewards when they pay with their card, for a total of HKD 4 = 2 miles.
  • Asia Miles earned are based on the total amount spent including service charges, taxes and tips.
  • Asia Miles may not be earned on certain promotional menus. Please check with individual partner restaurants prior to dining.
  • Asia Miles will be credited to members’ accounts 10 working days after each eligible dining transaction.
Other Cathay Terms & Conditions apply.
Level2
10
0
印證服務係點樣摧毀一間好餐廳
2025-04-11 752 views
我比原定時間7:30遲左12分鐘到，即係7:42pm 到，餐廳有WhatsApp 催但都已經講左on my way, and will arrive before 7:45pm (不是講明留枱15mins?)入到去，星期四晚原來全場得一枱，全場得一枱！個著黑衫的（經理?）態度非常唔友善，極度黑面，一坐低即追問我朋友幾時到，因為last order 8pm，明明booking confirmation 係寫明8:15pm，而且佢地個set menu 係得一款，唯一可以揀既係main course, chicken or beef. 唔日點解要咁急係咁迫人咁大壓力既一餐（真係未試過俾人黑面黑到咁極致態度差到不得了），如果唔係俾左$1000 deposit，我係會立即起身走的！灣仔真係大把好野食！好在，啲野食黎到，有另一個人負責serve，態度好好多，介紹食物係充滿passion，每一道都有驚喜好好食！我同朋友心情即刻變好了，其實只要有基本服務，我地都係好易話為的人。我地仲討論會唔會encore or 介紹朋友黎試，但諗起嗰位黑衫小姐全程既黑面面色，認真講好令人卻步，佢令餐飯負左100分，希
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我比原定時間7:30遲左12分鐘到，即係7:42pm 到，餐廳有WhatsApp 催但都已經講左on my way, and will arrive before 7:45pm (不是講明留枱15mins?)

入到去，星期四晚原來全場得一枱，全場得一枱！
個著黑衫的（經理?）態度非常唔友善，極度黑面，一坐低即追問我朋友幾時到，因為last order 8pm，明明booking confirmation 係寫明8:15pm，而且佢地個set menu 係得一款，唯一可以揀既係main course, chicken or beef. 唔日點解要咁急係咁迫人

咁大壓力既一餐（真係未試過俾人黑面黑到咁極致態度差到不得了），如果唔係俾左$1000 deposit，我係會立即起身走的！灣仔真係大把好野食！

好在，啲野食黎到，有另一個人負責serve，態度好好多，介紹食物係充滿passion，每一道都有驚喜好好食！我同朋友心情即刻變好了，其實只要有基本服務，我地都係好易話為的人。

我地仲討論會唔會encore or 介紹朋友黎試，但諗起嗰位黑衫小姐全程既黑面面色，認真講好令人卻步，佢令餐飯負左100分，希望管理層正視一下，唔好俾呢同事影響餐廳聲譽同埋回頭客/referral ，畢竟要sustain 一間灣仔地鋪唔容易！

餐飯我地二人食左$3600，唔可以話好貴，但個女經理（外國人樣識中文）服務態度真係令人懷疑人生

最尾讚多次餐廳食物係真係好味！整得好有誠意！只係俾服務扣晒分！！

(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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