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Restaurant: Cielo
Offer: Cathay members can earn up to HKD4 = 2 miles with the Asia Miles by Cathay app. T&C apply.
Terms & Details:
  • Cathay members must present a membership QR code in the Asia Miles by Cathay app to earn Asia Miles.
  • Asia Miles can be earned on eligible transactions of up to HKD10,000.
  • Cathay members can earn HKD 4 = 1 mile when dining at Cathay partner restaurants. Standard Chartered Cathay Mastercard® holders can earn an additional HKD 4 = 1 dining rewards when they pay with their card, for a total of HKD 4 = 2 miles.
  • Asia Miles earned are based on the total amount spent including service charges, taxes and tips.
  • Asia Miles may not be earned on certain promotional menus. Please check with individual partner restaurants prior to dining.
  • Asia Miles will be credited to members’ accounts 10 working days after each eligible dining transaction.
Other Cathay Terms & Conditions apply.
Level2
11
0
五星級價錢，美式餐廳服務
2019-06-10 1375 views
食物：Ribeye hkd478:味道可以雞肉牛油果沙律 hkd208 ，份量小，味道很普通，雞肉鞋到一個點，完全唔掂其他沒什麼特別服務：劣，絕對稱不上酒店應有的服務，只能說是美式餐廳服務落了兩杯不同的drink,來了兩杯相同的。叫個男waiter 跟進，我地同佢講應該係兩杯不同的飲品，他回來說是落錯單，多左個杯送比我地..我以為佢會跟進返杯正確既比我。隔了一會，都沒見我要的飲品，再問他是否跟進中，他像聽不懂我說什麼，問返我跟進什麼，問我即是想飲什麼！我問他為什麼不check單？佢先話check 左只係落左一杯...我們一開始已經講過佢知落左兩個唔同既drink，佢完全無聽客人講野。落單的又落漏單.....我地個朋友未到所以點左drink及前菜，其中一樣係沙律，碟沙律仲有雞同埋牛油果，個waiter 竟然問收得未...真是低級錯誤...最後埋單，我朋友一早揚曬手話佢埋，個waiter 都係唔理3721行去我地果邊，感覺係完全沒有理會客人。不統一我朋友佢去過飲野幾次，有時候有nuts,有時候沒有比，今日我朋友問佢的時候，個waiter竟然比本menu佢...以上既服務在一般西餐廳即rub
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食物：
Ribeye hkd478:味道可以
雞肉牛油果沙律 hkd208 ，份量小，味道很普通，雞肉鞋到一個點，完全唔掂
其他沒什麼特別

服務：
劣，絕對稱不上酒店應有的服務，只能說是美式餐廳服務
落了兩杯不同的drink,來了兩杯相同的。叫個男waiter 跟進，我地同佢講應該係兩杯不同的飲品，他回來說是落錯單，多左個杯送比我地..我以為佢會跟進返杯正確既比我。

隔了一會，都沒見我要的飲品，再問他是否跟進中，他像聽不懂我說什麼，問返我跟進什麼，問我即是想飲什麼！我問他為什麼不check單？佢先話check 左只係落左一杯...我們一開始已經講過佢知落左兩個唔同既drink，佢完全無聽客人講野。落單的又落漏單.....

我地個朋友未到所以點左drink及前菜，其中一樣係沙律，碟沙律仲有雞同埋牛油果，個waiter 竟然問收得未...真是低級錯誤...

最後埋單，我朋友一早揚曬手話佢埋，個waiter 都係唔理3721行去我地果邊，感覺係完全沒有理會客人。

不統一
我朋友佢去過飲野幾次，有時候有nuts,有時候沒有比，今日我朋友問佢的時候，個waiter竟然比本menu佢...

以上既服務在一般西餐廳即ruby Tuesday,simply life, outback 來說絕對正常。但是這是屬於酒店餐廳，發生以上低級錯誤真是叫人接受不了。

如果expect 好的服務，這間絕對是劣
如果要食好味食物，大把選擇
唯一優勝係將軍澳暫時沒有其他地點好過cielo但你唔係一定要將軍澳區的話，大把地段好的選擇。

(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2019-06-10
Dining Method
Dine In
Spending Per Head
$800 (Dinner)