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2013-03-29
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I went here for the first time with my entire family (7 adults, no kids) expecting a really great hotdog place. Since I wasn't hungry I ordered some cauliflower soup, a large order of poutine and a toasted marshmallow milkshake. It was horrible. The service was very disorganized and though there only a few customers ordering at a time, they easily became overwhelmed. I was told I had to wait 10 minutes for my milkshake - no problem. Instead though I waited 30; the cashier didn't even start makin
The service was very disorganized and though there only a few customers ordering at a time, they easily became overwhelmed. I was told I had to wait 10 minutes for my milkshake - no problem. Instead though I waited 30; the cashier didn't even start making the order of smoothies until he got about 15 orders! And at that point he was so backed up, it took an unnecessary amount of time to make each one.
Maybe 5 minutes after I ordered, a mother and her 5 children came to the shop and all ordered hotdogs. My order was extremely simple, but I knew it was only fair for me to wait until all the people who had ordered before me got their food. But when it finally came to my number... he skipped me and started working on the very complicated order of the family behind me! After 35+ minutes of waiting (at this point my entire had already received and eaten their food), I approached the counter and asked him if my order was ready and I gave him my number. The server just looked at me, said "wait a minute" and then continued working on the order after mine! So I decided I would stand there and watch him until he felt pressured enough to give me my order. The complicated order finally finished and the worker STILL ignored me and worked on a ticket two after mine!
Finally I asked the cashier to give me my order now. That's when I saw that the cashier did not even put my tickets in the queue!!!! Finally, the cashier made my order (and it only one minute to prepare).
Cauliflower soup: I could not taste the cauliflower at all. There was so much pepper, that it completely overwhelmed all other flavors. I only only stand a few sips.
Poutine: The fries tasted overcooked. I knew they were because the cook left the fries sitting in the cooking oil a few minutes after I heard the timer the timer went off. The gravy was alright, not bad but nothing spectacular. I was pleasantly surprised to see that they used actually cheese curds on their poutine and not cheese like so many other places in Hong Kong. I ordered the large, but I only received enough gravy and curds for the small order.
Milkshakes: The Toasted Marshmallow milkshake tasted alright, thought honestly not worth the price. Perhaps the other flavors tasted better? Also, another member of my party purchased a Salted Caramel milkshake. After a few sips though, he realized that he was given Toasted Marshmallow instead. He told the cashier, so the cashier took his smoothie, poured caramel drizzle on top and then gave it back. Unbelievable!
On a more positive note, I'm told the hotdogs tasted good and there was a lot of freedom to choose hotdog toppings. Also, the decor was nice and the restaurant seemed clean enough. However, I only recommend going to eat there if you have a hours to spare and if you don't horrible service. As for me, I will never be going back to Yonge Piggies.
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