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Restaurant: Dong Lai Shun
Info:

To promote a new salt and sugar reduction (RSS) dietary culture and living style to the people of Hong Kong, the Environment and Ecology Bureau, the Committee on Reduction of Salt and Sugar in Food and the Centre for Food Safety of the Food and Environmental Hygiene Department have launched the "Less-Salt-and-Sugar Restaurants Scheme" ("Scheme"). Restaurants participated in the Scheme will offer less salt or sugar options to the consumer or even tailor-make less salt or sugar dishes in designated restaurants. Participating restaurants will be granted with the Scheme Labels for displaying in the premises for public identification. For details, please click here: https://www.eeb.gov.hk/food/en/committees/crss/restaurants.html

Level2
26
0
2009-05-21 510 views
Having the open rice set of 4 here. ~$350 per person. The portion is so huge, enough for 6 guy to fill up actually.Environment is quite nice, food is so so. If you don’t expect too much, just treat it as a normal Chinese restaurant but located in the hotel is fine.But one point I wanna voice out is, don’t link up this rest. to the Dong Lai Shun in Beijing. Totally different.I saw some post here said the service of 東來順 is good, indeed, the service is not bad there, but since they charge you at
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Having the open rice set of 4 here. ~$350 per person. The portion is so huge, enough for 6 guy to fill up actually.

Environment is quite nice, food is so so. If you don’t expect too much, just treat it as a normal Chinese restaurant but located in the hotel is fine.

But one point I wanna voice out is, don’t link up this rest. to the Dong Lai Shun in Beijing. Totally different.

I saw some post here said the service of 東來順 is good, indeed, the service is not bad there, but since they charge you at hotel rest. rate, the standard should be at hotel level. If compare wiv a normal Chinese rest. the service here is good, but as a hotel, just like their food – so so. Service at 欣圖軒 or 怡東軒 is far better.

During the dinner, we saw the manager in the rest. is punishing the junior staff that he wrongly deliver a Heineken instead of a Tsing Dao to a tourist couple. But even they found their mistake, since the beer is open, they don’t have any intention to correct their error.

Also, I found a hair on my dumpling, and when I request the manager to change it, he didn’t feel any apology on that, just said he will prepare another one for me, but finally the non-hairy dumpling come >20 mins later, maybe it takes time to have a haircut.

That’s what I experienced from the 東來順 in HK Royal Garden Hotel. And I don’t think this kind of services is acceptable in a hotel in HK.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
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Value
Date of Visit
2009-05-20
Spending Per Head
$350