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OpenRice 開飯熱店2025 | 賽果公佈

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搵笨呃神騙鬼 Absolute SCAM
樂口福酒家
2025-04-08
炒飯堂食,原隻飛機鵝外賣,收咗$900鵝再加$50 加工費+10% 服務費。總共$1040。擺咗落個啤酒箱入面未去到機場唔夠兩小時已經溶溶爛爛,條骨頭頸甩咗出嚟。搵笨咩點食啊?令人難以置信的是,在經濟如此不景氣的情況下這家餐廳居然還能生存下來。以後唔會再踏入呢間餐廳。工作人員的態度也非常惡劣。如果我唔係急住去機場,我應該報警。Took away a whole goose for the airplane, and before we got to the airport the box was all destroyed and sauces were leaking out of it. On top of this, the head and neck were exposed and a bone was broken off inside the cardboard box.I was charged $900 for the goose itself, with an additional 10% dining in service charge although this was for takeaway from the start. In addition $50 was charged for “extra packaging service”. Unbelievable how this restaurant can exist in times like this when economy is so bad. We reasoned with them and their attitude is horrendous. NEVER come to this restaurant unless you’re ready to be ripped off. Attitude of the staff was also horrendous and if we weren’t in a hurry I would have called the police! Just because we’re taking it onto the plane doesn’t mean we’re not locals, and even if we were tourists, you shouldn’t scam them like that!…查看更多
以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。
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SimonLi8249 你好,我是樂口福酒家的負責人。平常我一向不會回覆網上的評論,但看過閣下的評論後我真的感到很心寒,除非閣下是一位老練的演員或是「老作」家,否則應該很難寫出這樣的評論。當天你吃飯的時候我也在場,你提出要替你老闆買一隻滷水鵝送去新加坡,並且飯後須要立即起行。如果你是一位盡責的伙記,應該會準備好包裝的物料如發泡膠箱、冰塊吧?但你卻在最後一刻空手來到,只能用我們店裏的東西來包裝。整個包裝的過程都是按你的意思來做,我們盡力配合,而你也在一旁看著最後封箱的。過程中雙方都以禮相待,沒有任何衝突。其間你要求把整瓶滷水放在箱內帶上飛機,我還善意提醒你帶上飛機的手提行李不可以帶那麼多液體。在離開的時候你還多次向我們道謝,這麼融洽和友善的一次消費,為何會變成這樣的評論?不禁讓我猜想應該是你把老闆的東西搞砸了,被老闆責怪,所以才捏造這些情節出來,好把責任往別人身上推?這也難怪,這個年頭打工很難,我也是理解的,但下次要捏造情節的話也要找個沒有CCTV的地方啊🤭This is a fake comment. This man came in for lunch and told us he has to buy a whole goose for his boss to take to Singapore immediately after lunch. He was obviously in a hurry without preparing any proper packing materials, so we have to use what we have at the restaurant to pack. He was the one who instructed my staff how to pack the goose, and he participated in the whole packing process. We had tried our best to do what we can, there were no any conflicts between him and our staff, and he even thanked us few times before he left with the well packed goose. I don't know how good did he take care of the box after he left the restaurant, but it sounds to me that he had screwed up his tasks so he pushes the blame to us. The whole process was recorded by the CCTV in the restaurant.
2025-05-25
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