StarBoy的個人專頁

叫左兩杯 一杯白桃烏龍+寒天，一杯熱薑奶味道好好 白桃真材實料👍🏼👍🏼👍🏼 烏龍味道都唔會太搶 熱薑奶薑味十足 配奶晚上飲完幾舒服 overall個比例無錯 會再黎—————————————————————————舖頭環境還好 我在差不多打烊前去到 看到廚房已經開始清潔 地方乾淨 飲落就安心啲 等候時間唔算長 大概5分鐘唔洗就已經攞到—————————————————————————唯一是店員可以多親切點 可能都是年紀小的關係吧 整體而言飲品質量還是不錯的…查看更多

I'm going to be straight up here. We made a booking and paid the deposit in advance for the 20:15 Valentines days slot. We ended up waiting outside for 50 minutes starting from 20:15. We would thought that by paying the deposit, it should save as a table at the corresponding time. However, that is not the case. We got to the entrance at 20:15, and surprisingly no table is available. And there were also couples share the situation as us, that had been waiting for over 50 mins to be seated. Also, we are the people who have made the reservation and paid for the deposit, but as ridiculous as it may sound, people who didn't make any booking (walk-in) were served before us. During the whole process, all we get from the staff is "please wait for a bit longer" "you will get your table soon" " just wait" They are not being helpful at all, not even trying to solve the problem for group like us. And finally around 21:02, the staff came to us and I asked her if they are going to do anything to make us feel just slightly better for the valentines atmosphere. She did offer us a 10% off our meal, but that would be like a $50-$70 off the check, to compensate a nearly an hour wait. We kindly rejected it, and just asked for a refund from the deposit, and left with a broken heart. In sum, we feel enormously disappointed with such a horrible evening, arrangement and service. Having the best day in our life but ended up with such horrible experience is quite frankly, the first time in our life.很直接說，這是我畢生以來經歷過最差的情況。我們已提前預訂在情人節的一個20:15的2人位置，并同時提前支付所需的訂金（對方已確認收到）。但在情人節當天晚上，我們卻重20:15一直等了約50分鐘。起初我認為在支付了訂金的情況下，餐廳必定會在約定時間為我們留坐。可是這并沒有發生，我們在20:15到達餐廳，可并未能入座。餐廳正門外，除了我們還有其他跟我們情況一樣的食客，他們最後都是等了接近50分鐘才能入座（當時我以爲是按照預訂的先後順序入座，所以并沒有在意他們比我們稍早幾分鐘入內）。更離譜的是，我們是已經支付好有關訂金的食客，但他們竟先安排一些沒有訂座的食客先入內，我們認為這是極度過份的，畢竟我們有預約，有支付，也沒有遲到。職員更一直是以敷衍的態度處理問題，每次都是以「再等一會」「請等等」「馬上了」來回應。完全沒有想過實際的方法解決當前的問題。到差不多21:02，女職員終於主動走向我們，然後我問道，是否會有任何類型的補償？她開出9折的優惠，但我們認為打9折，差不多就是扣減$50-70左右來換我們接近1小時的時間，與已經被完全地破壞的節日氣氛。我們最後并沒有接受，只是要求退回有關訂金款項，帶著極為失望的情緒離開了。總結是，這裡給了我們前所未見的一個惡劣晚上，不合理安排，平庸的服務態度。極之失望，明明是帶著歡喜的心情想去一嘗該店的食物，卻換來這樣的經歷。…查看更多