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2021-01-04 856 瀏覽
A cockroach was on my shoulder while I was eating my food. My partner had to get it off me, the people on the other table left as a result. We told the hostess what happened and she thanked me for informing her. No attempt was made at service recovery, we were charged full price and given no compensation. We didn't even get an apology!This ruined what was otherwise tasty and authentic food in a typically Japanese setting. Cockroaches crawling on patrons is NOT acceptable!
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A cockroach was on my shoulder while I was eating my food. My partner had to get it off me, the people on the other table left as a result. We told the hostess what happened and she thanked me for informing her. No attempt was made at service recovery, we were charged full price and given no compensation. We didn't even get an apology!

This ruined what was otherwise tasty and authentic food in a typically Japanese setting. Cockroaches crawling on patrons is NOT acceptable!
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
張貼
評分
味道
環境
服務
衛生
抵食
用餐日期
2021-01-03
用餐途徑
堂食
人均消費
$100 (午餐)