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2019-12-31
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Since my last review, I have been back to Pirata several times, and enjoyed every one of them. This is a long story.The first time I came to Pirata was for a friend’s birthday dinner a few years ago. It was not the best experience… but later on the manager messaged me, he apologized and explained that they were short staffed that night, and he invited me back for another dining experience. His sincerity was what impressed me because he cared about his customer’s experiences enough to reach out a
This is a long story.
The first time I came to Pirata was for a friend’s birthday dinner a few years ago. It was not the best experience… but later on the manager messaged me, he apologized and explained that they were short staffed that night, and he invited me back for another dining experience. His sincerity was what impressed me because he cared about his customer’s experiences enough to reach out and contact me afterwards. Of course, the next time we went back to Pirata, everything was great. The service was superb, and the food was awesome.
Since then I have unfortunately been too busy to write reviews on Openrice, however, I have never forgotten how nice the manager was to us, and how much I have appreciated the gesture of him inviting us back. In the past few years, I have been back to Pirata multiple times, and also frequented the nearby Optimist, their sister restaurant, bringing different people with me for lunches, Sunday brunches, happy hours and dinners. They have been consistently good with friendly service and delicious food.
Pirata has become one of my favorite restaurants. After so many visits over the course of a few years, I do believe that one bad time was just a rare unfortunate experience. It is very comforting to know that they care about their customers, and they are actively trying to do their best and achieve that. I have become a true fan of the place, and will definitely be back for more brunches!
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