影片
港鐵銅鑼灣站 B 出口, 步行約4分鐘
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電話號碼
6733 8961
營業時間
今日營業
08:00 - 21:00
星期一至四
08:00 - 20:30
星期五至六
08:00 - 21:00
星期日
08:00 - 20:30
以上資料只供參考, 請與餐廳確認詳情
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I am writing to express my dissatisfaction with my recent shopping experience at your store. I was attracted to your "buy three, get one free" promotion, and when I inquired about the egg tarts, the staff member responded to me in English, which I found confusing and unhelpful and her voice sounded so annoyed. When I bought 4 egg tarts in original price then went out the shop again, the poster did not mention that you need to buy 3 different favors instead of one.I understand that staff may have different language preferences, but it is important for your team to communicate effectively with all customers, especially in a diverse environment. This experience left me feeling frustrated and undervalued as a customer.Due to this incident, I regret to inform you that I may not return to your store in the future. I hope you take this feedback seriously and consider improving your staff training to ensure a more welcoming experience for all customers.Thank you for your attention to this matter.
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