193
51
26
等級4
148
2
2011-05-29 225 瀏覽
前幾日Planning 好明日去環球貿易廣場sky 100,加上睇雜誌介绍呢間酒店The Lounge & Bar(102/F望住成個維港)有high-tea ,見到D相又好似幾得,而location就係sky 100高2層立刻打電話book 位try try,居然no booking ar~~,想cancel唔去,最後都going~~13:00pm 到ELEMENTS.....sky 100 由搭至入口到SKY 100都覺得幾特別,其他就ok la。。。行完都13:45pm,就試下去酒店睇下可否早d到唔怕無位,去到around 14:00pm.......再問The Lounge & Bar 食tea係咪15:00pm,職員話要15:00pm先入得再問15:00pm到會否有位?建議我哋14:30pm係度排定隊(hotel 要客人係lobby 排隊waiting?????)離開hotel去elements行咗一陣,心想都係早少少返去hotel,14:15pm點知已經有10幾人waiting!!!!!!!!!見到waiting大多數係young~~,仲有係一班friend ~~等到1
更多
前幾日Planning 好明日去環球貿易廣場sky 100,加上睇雜誌介绍呢間酒店The Lounge & Bar(102/F望住成個維港)
有high-tea ,見到D相又好似幾得,而location就係sky 100高2層
立刻打電話book 位try try,居然
no booking ar~~,想cancel唔去,最後都going~~


13:00pm 到ELEMENTS.....sky 100
由搭至入口到SKY 100都覺得幾特別,其他就ok la。。。行完都13:45pm,就試下去酒店睇下可否早d到
唔怕無位,去到around 14:00pm.......
再問The Lounge & Bar 食tea係咪15:00pm,職員話要15:00pm先入得
再問15:00pm到會否有位?建議我哋14:30pm係度排定隊
(hotel 要客人係lobby 排隊waiting?????)

離開hotel去elements行咗一陣,心想都係早少少返去hotel,14:15pm點知
已經有10幾人waiting!!!!!!!!!
見到waiting大多數係young~~,仲有係一班friend ~~等到14:45pm隊尾到扶手電梯轉彎,兼且職員開始同隊尾客人交談,估計係已經full!!!!!!

15:15pm
why 仲未入得,好攰......
有客開始詢問,眼見只感覺唔知等乜。。。。之後開始放人搭上去~~仲唔係放一批,而係放一枱???
15:30pm.........前面一班friend why 唔係一齊上去??見職員問佢地幾位,why ans is 4,6,4,6,4,6?????唔通分枱坐???
咁多人?????輪到我哋la~~~
搭上去~~入時見到前幾位客人??仲未上去??係入面waiting一段時間,大家都feel到有奇怪??再按....開門??仲係lobby???職員又再入客人
......the last 呢部係壞咗~~
!!!!!!!!!!!!!

終於上到102/F~~被安排坐係對住SEA VIEW~~
(last sea view table)~~呢餐tea等了很長時間呢~~~睇完menu....order tea for 2~~

當tea到嘅時候發現之前排隊係我哋前面嘅一班friend居然每人坐一枱大枱???hotel is ok ma??而且order tea係一份?????????對其他客人唔公平!!!!!!!!!!!再望why仲有吉枱??(time is 16:00pm......入客入咁耐??????
100 瀏覽
0 讚好
0 留言
88 瀏覽
0 讚好
0 留言
TEA FOR 2
170 瀏覽
0 讚好
0 留言
頂層麥包較硬~唔新鮮~
頂層
73 瀏覽
0 讚好
0 留言


Cherry Macaron~
yummy,parline nougat choux....good~~~
中層
74 瀏覽
0 讚好
0 留言
Canneies~good~~
底層
81 瀏覽
0 讚好
0 留言
88 瀏覽
0 讚好
0 留言
85 瀏覽
0 讚好
0 留言


17:00pm再望班年輕男女有幾個起咗身,係receeption附近同一個女士交談,佢哋坐開嘅位置有班shopping完嘅ladies坐????覺得似係班年輕男女幫呢位女士霸位(是job???)but霸咗2 hours嘅tea,令到其他之前一早到嘅客人無得食有點......this problem 覺得... u know hotel??????

整體感覺係個VIEW & FOOD is better~~
waiting 方面一定要改善,professional service in hotel .........唔會讓客人係lobby 排長龍waiting~~

(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
張貼
評分
味道
環境
服務
衛生
抵食
用餐日期
2011-05-11
等候時間
75 分鐘 (堂食)
人均消費
$240 (下午茶)
推介美食
TEA FOR 2
中層
底層
  • EARL GERY TEA
等級1
3
0
2011-05-10 293 瀏覽
We were prepared before waiting in line on Mother's day at the Lounge and Bar High tea. Arrived at 1:55pm there were around 80+ people in front of us. The staff started taking names around 2:05pm. We were at the second round sitting as there were 87 ppl ahead of us. Left our phone contact and went shopping at Elements.We return to the Lobby and do not see anyone leaving around 4:20pm, finally we got called at 4:45 pm when all were losing patience. When stepped into 102/fl we understood why peopl
更多
418 瀏覽
0 讚好
0 留言
We were prepared before waiting in line on Mother's day at the Lounge and Bar High tea. Arrived at 1:55pm there were around 80+ people in front of us. The staff started taking names around 2:05pm. We were at the second round sitting as there were 87 ppl ahead of us. Left our phone contact and went shopping at Elements.

We return to the Lobby and do not see anyone leaving around 4:20pm, finally we got called at 4:45 pm when all were losing patience.

When stepped into 102/fl we understood why people are not leaving as we were amazed of the deco and view. For the next 45 min I was taking photos rather then having any food.
The high tea items were above average and the tea was great, we had the floral tea called 朝露 and it was a surprise!!

The blueberry cheese was very creamy but not rich.
Please see my photos,
261 瀏覽
0 讚好
0 留言
237 瀏覽
0 讚好
0 留言
A corner with a view
227 瀏覽
0 讚好
0 留言
the pictures are worth more than a thousand words. Just discovered that 102 fl is higher than the peak and we were like dining on a plane with live music.
We will definitely go back.for a drink watching sunset........
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
張貼
評分
味道
環境
服務
衛生
抵食
用餐日期
2011-05-08
等候時間
170 分鐘 (堂食)
人均消費
$250 (下午茶)
慶祝紀念
母親節
推介美食
A corner with a view
  • 朝露
等級3
87
0
2011-05-08 170 瀏覽
We just had a bad experience in this afternoon. Totally different experience that i had one week ago.How come their service can be so fluctuated.When we were in the arrival lobby, the manager (may be) was recording how many customer could have the afternoon tea in the lounge.However, he didn't realize the seating plan in 102/F wasn't enough for 6 people to sit together (especially today, Mother's Day - family day)When it was 3pm, the queue was starting moved. And when it was our term (3:20pm), t
更多
We just had a bad experience in this afternoon. Totally different experience that i had one week ago.
How come their service can be so fluctuated.

When we were in the arrival lobby, the manager (may be) was recording how many customer could have the afternoon tea in the lounge.

However, he didn't realize the seating plan in 102/F wasn't enough for 6 people to sit together (especially today, Mother's Day - family day)
When it was 3pm, the queue was starting moved. And when it was our term (3:20pm), the hostess / waitess told us that they didn't have any table for us at this moment, could we wait? of course we wait, we have already spent 80 mins for queuing.

After 10 mins, she asked us to wait upstairs, and we thought," finally is our term."

When we were in the reception area, i looked around and found out that the house was full, and only bar table was empty. At this moment, the hostess asked us to sit at the bar table if we didn't mind. We asked how long we could have a table instead of bar table. She said she promised to give us table once available, but we were in waiting list since other groups also want to change table. And we said ok.
However, we sat in a L shape, we couldn't talk with each other since the distance was really far, it seems like we were in two groups (one group in 4 & one group in 2).

After 5 mins, one table for 4 left ( i called it A), and we asked to change for that table (we didn't mind to sit close to each other). The waiter need to confirm with the hostess. Meanwhile, the people in other table next to A left also, we thought if the other groups that waited in front of us didn't change the table, those table would be for us. Unlikely, the host gave the tables to other groups (jsut came from the arrival lobby) which my friends realized that they queued behind us in arrival lobby. So we complained the manager (the one who record the no. of people in arrival lobby) why she promised to gave us the table once available but she just didn't.

And she came to told us that she could arrange us to have 2 tables which can each sit for 3 people. For us, there was nothing change to sit like this way. If sitting like this, i just dated 2 friends is ok, why i dated 5 friends. We refused her offer, and she went back to somewhere and gave a call to other restaurant, and she brought us to a table in Tosca which can sit for 6 people. And everything was settled. (but the mood was already be affected)

During 2 hours tea time, the waiter / manager only came to serve us for 3 times and our teapots were always out of tea.

We found some issues for this lounge
1. Seating planning is not flexible - too many fixed fitting: a large bar table, two large oversize lights.
2. No communication between arrival lobby and lounge reception - arrival lobby only calculate for total people, but not share the distribution of groups to the lounge, the lounge cannot arrange the table on time).
3. Not enough seat / area for large group of people - maximum only 4 tables / areas.
4. First come first serve is not really applied.
5. If there is no complain, they assume that you are fine even they promise you something.
See if they can solve / minimize issue or not.

The price is a bit crazy
last week $198 for 1 tea set for 1 people
today become $268 for 1 tea set for 1 people
we don't know it is because of Mother's Day or the price is already uprise to this standard in normal day. But just a week.........35% more.
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
張貼
評分
用餐日期
2011-05-08
等候時間
90 分鐘 (堂食)
人均消費
$270
等級1
2
0
2011-05-07 123 瀏覽
Be ware: the restaurant has dress code for men (and for men ONLY!): no shorts! and you'll get to know that only when you arrive there. It's not on Openrice, and it's not on Ritz-Carlton's own website!!My wife and I went there on a Saturday afternoon at around 1pm. The moment we got there, we saw two lines in the lobby, and people were busy asking the staff which line is for which. Then we saw people switching lines a few times as they got confusing information from different staff. We final
更多
Be ware: the restaurant has dress code for men (and for men ONLY!): no shorts! and you'll get to know that only when you arrive there. It's not on Openrice, and it's not on Ritz-Carlton's own website!!

My wife and I went there on a Saturday afternoon at around 1pm. The moment we got there, we saw two lines in the lobby, and people were busy asking the staff which line is for which. Then we saw people switching lines a few times as they got confusing information from different staff. We finally figured out that one line is for The Lounge & Bar afternoon tea, and the other for the Chocolate Library afternoon tea. We were told that the registration would begin at 2pm and people had to stay in the line standing there waiting till then. The common understanding was that people can leave the line when they make registration and come back at 3pm when the afternoon tea begins. The reality was that you had to stay in the line even after you made the registration, which means you need to stand there for almost 2 hours to be admitted to the restaurant!
Worth it or not, you can tell! If you are going for the view, trust me this is not the only place you can get great view. If you are going for great food or good service, you'll definitely get the opposite! So why spend the money and time???

NEVER EVER AGAIN!
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
張貼
評分
用餐日期
2011-05-07
等候時間
120 分鐘 (堂食)
人均消費
$250
等級1
2
0
2011-05-05 26 瀏覽
期待左ritz calton重開好耐, 點知…..裝潢擺設: 1個字亂,無古典美, 亦無時代感…食物 (tea set):頂層三款鹹點普通到無得再普通, 個三文魚醬軟包仲有腥味中層甜點1個字差, 未食過咁差ge macaron, 1拎起就上下分開左, 咬落1D都唔脆, 好似浸過水咁, 個cheese cake口感好似 mousse cake, 泡芙係成個tea set最差, 1D都唔香唔脆, 地鐵站個間好過佢底層係唯1值得欣賞, Canneies口感味道都1流, Berry Cup果味濃, 奶味香如果講食物真係1文不值, 如果想靜靜地談心ge, 都唔適合, 因為live band太過大聲, 為個景去ge, 就真係要make sure個日係好天 (天陰大霧的話真係咩都睇唔到), 同埋有window seat坐, 未試過ge可以去1次, 但真係唔會有第2次
更多
期待左ritz calton重開好耐, 點知…..
裝潢擺設: 1個字亂,無古典美, 亦無時代感…
食物 (tea set):
頂層三款鹹點普通到無得再普通, 個三文魚醬軟包仲有腥味
中層甜點1個字差, 未食過咁差ge macaron, 1拎起就上下分開左, 咬落1D都唔脆, 好似浸過水咁, 個cheese cake口感好似 mousse cake, 泡芙係成個tea set最差, 1D都唔香唔脆, 地鐵站個間好過佢
底層係唯1值得欣賞, Canneies口感味道都1流, Berry Cup果味濃, 奶味香
如果講食物真係1文不值, 如果想靜靜地談心ge, 都唔適合, 因為live band太過大聲, 為個景去ge, 就真係要make sure個日係好天 (天陰大霧的話真係咩都睇唔到), 同埋有window seat坐, 未試過ge可以去1次, 但真係唔會有第2次
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
張貼
評分
味道
環境
服務
衛生
抵食
用餐日期
2011-05-03
等候時間
30 分鐘 (堂食)
人均消費
$250 (下午茶)
等級3
88
0
2011-05-02 22 瀏覽
今日係復活節假期最後一日同媽咪去圓方買完嘢, 稔住去starbucks, 點知冇位媽咪就提議去新開嘅ritz carlton食tea, 雖然我哋之前啱啱食完肥到爆嘅Dan Ryan我未去已經感覺到會冇位, 去到果然chocolate library冇位, 但pastry gems同the lounge and bar竟然有都幾多位service: 去到就有人問去邊, 係lift口仲有好多人係到幫你check樓上嘅restaurants有冇位, 有人帶上去, 仲陪你玀位 餐廳嘅服務都好好 lift口其實就係pastry gems. pastry gems 係就咁擺咗幾張枱櫈同一個蛋糕櫃. 蛋糕櫃同美麗華嘅coco有同一個問題,就係玻璃櫃起霧, 蛋糕睇得唔清楚, 由於pastry gems嘅擺設大失我嘅期望, 所以揀咗去the lounge and barthe lounge and bar 去到已經通知我哋tea set賣晒...咁我哋就決定散叫cakethe lounge and bar嘅設計同好多新派嘅酒店好相似, 好似美麗華, W嗰啲
更多
今日係復活節假期最後一日
同媽咪去圓方買完嘢, 稔住去starbucks, 點知冇位

媽咪就提議去新開嘅ritz carlton食tea, 雖然我哋之前啱啱食完肥到爆嘅Dan Ryan
我未去已經感覺到會冇位, 去到果然chocolate library冇位, 但pastry gems同the lounge and bar竟然有都幾多位


service: 去到就有人問去邊, 係lift口仲有好多人係到幫你check樓上嘅restaurants有冇位, 有人帶上去, 仲陪你玀位
餐廳嘅服務都好好

lift口其實就係pastry gems. pastry gems 係就咁擺咗幾張枱櫈同一個蛋糕櫃. 蛋糕櫃同美麗華嘅coco有同一個問題,
就係玻璃櫃起霧, 蛋糕睇得唔清楚, 由於pastry gems嘅擺設大失我嘅期望, 所以揀咗去the lounge and bar

the lounge and bar 去到已經通知我哋tea set賣晒...咁我哋就決定散叫cake
the lounge and bar嘅設計同好多新派嘅酒店好相似, 好似美麗華, W嗰啲咁, 我個人都係鍾意以前嘅ritz carlton多啲,
依家好似冇咗個份貴氣

係圓方到去ritz carlton都幾崎嶇, design唔好
天氣好差
132 瀏覽
0 讚好
0 留言
環境唔錯, 但正如我所講, 我係鍾半島嗰種嘅酒店, 所以略厭現代感太重, 唔襟睇
有大玻璃對住個海, 可惜今天天氣好差, 乜都睇唔到

食物: 我叫咗杯叫SWEET SIXTEEN嘅飲品, 因為我just turned 16 haha
sweet sixteen
126 瀏覽
0 讚好
0 留言
I love the heart shaped orange peel!
136 瀏覽
0 讚好
0 留言
SWEET SIXTEEN($90): lime, orange juice, passion fruit
我好鍾意佢放係面嘅心形橙皮!!
味道係橙汁味, 冇passionfruit味同得好少lime嘅味
不過呢個組合係唔會出錯嘅. size適中
太重薑味
133 瀏覽
0 讚好
0 留言
Carrot Cake($105): 呢個可以話係我食過最難食嘅carrot cake. ginger味好重, 重到變咗ginger cake
蛋糕好乾, 冇nuts, 冇口感. 面頭嘅frosting係會同個cake分開嘅....

旁邊嘅caramel ice cream唔錯, 份量都ok, 太多會太流
好細
145 瀏覽
0 讚好
0 留言
Cheese Cake($105): 一上枱嘅時侯, 忍唔住...好細個!咁就$105?!
旁邊有隻羹裝主blueberry醬同一粒粒嘅blueberry
cheese cake味道同一般嘅cheese cake大同小異, 可惜餅底好硬, 大力啲吉會發出好大嘅聲音...

隻羹就真係好睇唔好用, 想筆啲blueberry醬出黎會搞到周圍到係...
其實cheese cake係唔錯嘅, 但係咁細個收$105, 我會揀starbucks even文華

Earl Grey($70): 媽咪嘅. typical earl grey

見到枱枱都淨晒tea set嘅scone....唔知係咪唔好食呢?
總共$418, afternoon tea好一般, sweet sixteen個名係我俾ok嘅原因

飲杯嘢係唔錯嘅
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
張貼
評分
味道
環境
服務
衛生
抵食
用餐日期
2011-05-02
等候時間
2 分鐘 (堂食)
人均消費
$209
推介美食
天氣好差
sweet sixteen
I love the heart shaped orange peel!
  • Sweet Sixteen
等級3
87
0
2011-05-02 143 瀏覽
友人們很久前已經有去 high tea 的念頭, 大家也未試過, 又沒有 idea 往那裡吃, 久久也不成事最近得知在ICC有一間有提供 afternoon tea set 的地方, 麗斯卡爾頓酒店 ( 連名字也不用麗嘉酒店, 轉用大陸譯音了, 唉.....)人生第一次 high tea, 當然要選擇在最HIGH的地方來嘗試, 這間當然是不二之選在此看過其他食家的食評, 雖然3點才有 afternoon tea set, 但又不設預訂服務, 一定要 walk in, 所以與友人一早來到否則不知要等多很長時間才有位給我們, 其實也真的很擔心香港的排隊等位風氣會越來越誇張我們2:15分左右到達酒店大堂, 已見一條長龍, 心想, 不是那麼嚴重吧~!?再問問職員, 這條龍就是排隊上去 The Lounge & Bar 享用afternoon tea的, 見到如此多人, 就問問 The Chocolate Library 的又是否在這裡排原來他們已經分了兩條隊, The Chocolate Library 的只有2 group 人在排隊, 但友人不太好chocolate, 所以我們還是選擇了 T
更多
友人們很久前已經有去 high tea 的念頭, 大家也未試過, 又沒有 idea 往那裡吃, 久久也不成事
最近得知在ICC有一間有提供 afternoon tea set 的地方, 麗斯卡爾頓酒店 ( 連名字也不用麗嘉酒店, 轉用大陸譯音了, 唉.....)
人生第一次 high tea, 當然要選擇在最HIGH的地方來嘗試, 這間當然是不二之選

在此看過其他食家的食評, 雖然3點才有 afternoon tea set, 但又不設預訂服務, 一定要 walk in, 所以與友人一早來到
否則不知要等多很長時間才有位給我們, 其實也真的很擔心香港的排隊等位風氣會越來越誇張

我們2:15分左右到達酒店大堂, 已見一條長龍, 心想, 不是那麼嚴重吧~!?
再問問職員, 這條龍就是排隊上去 The Lounge & Bar 享用afternoon tea的,
見到如此多人, 就問問 The Chocolate Library 的又是否在這裡排
原來他們已經分了兩條隊, The Chocolate Library 的只有2 group 人在排隊,
但友人不太好chocolate, 所以我們還是選擇了 The Lounge & Bar
大約到了2:35分左右, 已見不許再排隊了, 現在才到的人通通也要留電話 (好似), 也就是說他們只可等第二輪了

到大約3點, 終於放人上去了,
可惜的是, 我們坐的是近 reception 的 table, 坐不了窗邊位, 挑望不到遠處景色
但我們已急不及待帶起相機影周圍的裝修擺設
由大門通往另一餐區的走廊
115 瀏覽
0 讚好
0 留言
焦點所在
103 瀏覽
0 讚好
0 留言
餐具簡單而高雅
85 瀏覽
0 讚好
0 留言
我們雖是4人, 但只order了1個 for 2 + 1 個 for 1 的 high tea set + 一個額外的飲品

食物來到, 有3層
盛載食物的銀盤非常新淨, 可當鏡子用一樣, 令視覺上已有很多食物的錯覺
而食物豐富的色彩 (紅的 strawberry + raspberry, 橙黃的 apricot, 藍黑的 blueberry + blackberry, 淡白的 cheese), 更令手上的相機快門聲不斷
tea set for 2 + tea set for 1
139 瀏覽
0 讚好
0 留言
先是頂層的三款鹹點
Camembert cheese, beef, salmon
Camembert 味較濃加上而一片的apricot又有一絲絲甜味, love it so much
Beef的比較flat, 沒甚麼味道, 加上不喜全麥面包
Salmon也很一般
頂層鹹點
86 瀏覽
0 讚好
0 留言
中層的是甜點
Berries Almond Tart, Cherry Macaron, Blueberry Cheese Cake, Parline Nougat Choux, Apricot Pizza
Berries Almond Tart 的 tart內藏有吉士, 而一層薄朱古力將吉士及berries分問, 吉士及朱古力的甜與berries的酸可以互相制衡, 但吃不到tart有 almond味, 但其實整個highlight是在一粒berries軟糖上, 好味得很
cherry macaron 我覺得好差,我咬下`一半看看裡面有些甚麼filling, 但一咬之下, 整個碎掉, 太過"脆"了, 加上吃不到cherry味,只有almond味 (奇怪喇, almond tart無almond味, 但cherry macaron 無cherry味, 得almond味?, 唔通係我味覺有錯誤?)
parline nougat choux 是泡芙的口感, 但有一層微脆的表層, 而內裡是almond cream很少, 但味很濃, 吃時還以為是花生味, 回到家看photos先知係杏仁
Apricot Pizza 好好味, 尤其那粒apricot的jelly狀物體, 不知道要將多少apricot才能製出這麼濃縮的味道, 加上入口即溶, 配上chocolate jivara chocolate moose, 簡直是一流
因為沒有吃過blueberry cheese cake, 所以不能作評論
中層甜點
99 瀏覽
0 讚好
0 留言
而底層的是Scones, Canneies, Berry Cup
Berry Cup 味道很濃, 杯上的竹簽插上一粒 strawberry 同一粒 jelly, 以為是 almond tart 上的軟糖, 但一入口真想即吐出, 但吐不出來, 因為一入口已即溶, 快速後流入喉嚨中,那股濃烈的藥水味很搶喉. 中間部分的 panna cotta 相對 berries sauce 來說實在太少, 而sauce也很甜, 只看外觀, 此杯真的是滿分的, 但入口就.......)
Scones 做得很好, 面層有少脆面內裡很濕潤, 但又不過份, 配上其 clotted cream 吃簡直一流, 而助食的還有 strawberry jam, 看似不是通街買到的貨, 因為味道偏淡, 不太甜, 而有 strawberry 應該有的味道
因為沒有吃過Canneies所以不能作評論
底層食物
83 瀏覽
0 讚好
0 留言
一邊食, 一邊飲茶, 一邊傾談, 一邊拍照, 時間也過得很快, 5:30, 也是時候離開了
食完後, 只餘下茶壺及柔和燈光
79 瀏覽
0 讚好
0 留言
途中拍的一張photo, 也是這裡其中一個selling point
比sky100還要高的景觀
89 瀏覽
0 讚好
0 留言
在座位擺設上, 感覺有點雜亂無章, 而 table 與 table 之間的距離也不算多, 就算樓底有多高, 也其實算是幾嘈的
不過也能夠聽到現場演奏的悠閒音樂, 本來以為會以西方 jazz 為主, 但也有演奏本港的流行曲

在場內的服務真是一流了, 看得出何為以客為先,
第一, 仔們放了很多人在 serve 客人上, 不用一人 serve 很太多 table 而令 service level 降低
第二, 他們並沒有催促落 order
第三, 他們很有耐性的解答客人問題 (我們是問題組)
第四, 多次主動為客人沖茶以及refill 茶壺內的水及茶葉
第五, 經理主動問客人意見, 以看能否改善服務

而在場外, 即lobby那裡, 應該要想想方法了, 因為如此多人在大堂等候, 作為一個住在那裡的客人來說, 這像是一間luxury hotel嗎? 也許hotel 低估人潮了

向高處爬時又會否高處不勝寒?
其實是耳仔受罪了
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
張貼
評分
味道
環境
服務
衛生
抵食
用餐日期
2011-04-30
等候時間
45 分鐘 (堂食)
人均消費
$180 (下午茶)
推介美食
由大門通往另一餐區的走廊
餐具簡單而高雅
tea set for 2 + tea set for 1
比sky100還要高的景觀
中層甜點
底層食物
頂層鹹點
焦點所在
食完後, 只餘下茶壺及柔和燈光
等級4
2011-04-30 39 瀏覽
完成了一系列的練習和出隊, 又是時候休息一下, 就趁崇拜後組了個頌揚小隊來這裡午餐. 十二時許來到, 天朗氣清, 剛好能坐係最埋邊的窗口位, 由這裡望落去, 應該是最佳位置吧.之前兩次來這酒店都是吃甜的, 終於, 這次是以鹹吃為主. 四個人吃, 就從不同範疇選了四款食物分吃.Nicoise salad, seared yellow fin tuna, garden greens, olives and quail eggs 法式金鎗魚沙律 $170: 8分, 先要個招牌的前菜, 就是法式金鎗魚沙律. 雜菜夠新鮮, 面頭的金鎗魚沒有腥味, 幾鮮甜, 再加上鵪鶉蛋, 是幾豐富的一客沙律.The Ritz-Carlton club sandwich, turkey, bacon, fried egg, herb mayonnaise on toasted bread 麗思卡爾頓特級三文治 $165: 8分, 叫得特級三文治, 果然是相當大份, 一時間連三好也被難到怎樣去分吃. 先吃旁邊的薯條, 炸得香脆, 不太油膩, 是一條接一條的吃下去. 三文治反而成了配角, 用上煙肉, 火雞, 生菜等等
更多
81 瀏覽
0 讚好
0 留言
完成了一系列的練習和出隊, 又是時候休息一下, 就趁崇拜後組了個頌揚小隊來這裡午餐. 十二時許來到, 天朗氣清, 剛好能坐係最埋邊的窗口位, 由這裡望落去, 應該是最佳位置吧.
27 瀏覽
0 讚好
0 留言
之前兩次來這酒店都是吃甜的, 終於, 這次是以鹹吃為主. 四個人吃, 就從不同範疇選了四款食物分吃.
30 瀏覽
0 讚好
0 留言
Nicoise salad, seared yellow fin tuna, garden greens, olives and quail eggs 法式金鎗魚沙律 $170: 8分, 先要個招牌的前菜, 就是法式金鎗魚沙律. 雜菜夠新鮮, 面頭的金鎗魚沒有腥味, 幾鮮甜, 再加上鵪鶉蛋, 是幾豐富的一客沙律.
46 瀏覽
0 讚好
0 留言
The Ritz-Carlton club sandwich, turkey, bacon, fried egg, herb mayonnaise on toasted bread 麗思卡爾頓特級三文治 $165: 8分, 叫得特級三文治, 果然是相當大份, 一時間連三好也被難到怎樣去分吃. 先吃旁邊的薯條, 炸得香脆, 不太油膩, 是一條接一條的吃下去. 三文治反而成了配角, 用上煙肉, 火雞, 生菜等等, 交足功課, 材料充足, 但就不太特別.
30 瀏覽
0 讚好
0 留言
Hainanese chicken rice, chill, dark soy sauce, ginger and chicken broth 海南雞飯 $205: 7分, 賣相精緻, 用上透明盤去為各個項目預備好指定位置. 先試飯, 幾香, 夠乾身, 不會太油, 是令人滿意的. 至於雞方面, 肉質嫩滑, 不過三色醬不太對辦, 尤其是黑豉油不夠香, 也偏稀. 雞肉點上黑豉油, 也只是淡淡的, 還是專心吃飯好一點. 個湯就幾清湯. 這個海南雞飯, 賣到$205, 當然不便宜, 但也不算太高水準.
40 瀏覽
0 讚好
0 留言
Pad Thai, fresh prawns and bean sprout 泰式蝦球炒河粉 $180: 8分, 這個Pad Thai, 酸酸甜甜的, 相當開胃, 河粉幾爽口, 而蝦肉也新鮮. 不過就嫌炒得不夠鑊氣, 生氣不夠.
38 瀏覽
0 讚好
0 留言
Warm apple rosemary tart, bourbon vanilla ice cream 焗蘋果撻配雲尼拿雪糕 $110: 9分, 吃完主菜, 就輪到甜品時間. 先試的就是個熱的甜品, 焗蘋果撻配雲尼拿雪糕. 圓形狀的, 其實份量不算太大, 四個人分, 不太足夠呢. 撻皮焗得相當香脆, 熱辣辣, 蘋果不會太酸, 配上雲尼拿雪糕, 一冷一熱的效果是相當突出.
40 瀏覽
0 讚好
0 留言
48 瀏覽
0 讚好
0 留言
Sour cream cheese cake and blueberry compote 酸忌廉芝士蛋糕 $110: 9分, 聰明的把芝士蛋糕同埋藍莓分開, 可以先吃一口純芝士蛋糕, 再吃一口藍莓芝士蛋糕. 這裡的芝士蛋糕質感不是實淨的那一種, 而是偏淋, 芝士香適中, 不會過濃, 跟酸忌廉配合在一起, 幾特別, 再加上旁邊的藍莓, 層次豐富.
40 瀏覽
0 讚好
0 留言
整體食物水準是交足功課, 但又不能說是好出色, 就當上來吃個景吧. 環境當然是一流, 服務就認真麻麻, 多次叫人來也不得要領. 是我們坐得太入?
38 瀏覽
0 讚好
0 留言
能夠四個人一同在這裡享受優質的時光, 反而是此行的最大得著.
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
張貼
評分
味道
環境
服務
衛生
抵食
用餐途徑
堂食
人均消費
$270 (午餐)
推介美食
  • 焗蘋果撻配雲尼拿雪糕
  • 酸忌廉芝士蛋糕
  • 法式金鎗魚沙律
  • 泰式蝦球炒河粉
等級2
6
0
It's a monday afternoon, me and my friend finish work at 3 and plan to try the high tea at this tall buildingWe arrive the hotel lobby at 4pm and the staff said need to wait as the first log of people just fill up the restaurant. she suggest us to go to try the chocolate library, (but their high tea set sold out and just got the a la cart) as we want to try the traditional high tea and my friend got allergy for chocolate, we told the staff that we wait for "the lounge and bar high tea'... so she
更多


It's a monday afternoon, me and my friend finish work at 3 and plan to try the high tea at this tall building

We arrive the hotel lobby at 4pm and the staff said need to wait as the first log of people just fill up the restaurant. she suggest us to go to try the chocolate library, (but their high tea set sold out and just got the a la cart) as we want to try the traditional high tea and my friend got allergy for chocolate, we told the staff that we wait for "the lounge and bar high tea'... so she mark down our details including what we look,
the staff said don't know how long we need to wait, so we in addition gave her my mobile number, so that we can walk around instead of just waiting at the hotel lobby.

after nearly 30 mins, we back and we found out that the staff.. as she already drop down what the people look like,, she can go to the party who are waiting and invite them to take the lift for enter the restaurant,, but she still didn't call us to go yet,, then after a while, I went to the staff and ask how long we still need to wait,, she said don't know and i figure out that the paper she use to drop down the waiting people with a big cross on it..

at 4:50 pm. we finally can go upstair for our waiting high tea...

but what we have is everlasting waiting and anger...

when we go to the lounge and bar,, the staff told us that the high tea are ALL SOLD OUT!!

we need to order a la cart!
i was very angry, as we have wait for nearly an hour,, and the staff downstair already know that we are here for high tea..
if they don'y have one left, why they ask us to go in??? or they can just make sure that the people at downstair waiting will have the high tea set for them when they have the seat!

as reading their a la cart menu, we found it is really so so.. nothing special.. we just want to know whether they can still do anything for us..

they said they can make one tea set for us.. but need to WAIT FOT ONE HOUR!


but we come here to try the high tea, and we thing we will not have another chance have early off duty next time together, so we wait....

at the same time, i figure out that their restaurant is not full with many table no people.. which i guess, the staff downstair forgot to call us to come up....


during the time we waiting, one of the staff ( I call her staff A) said she can free us a drink.. then we look for the menu to see anything good to try.

but when we order,, another staff (I call her staff B) come and I want to confirm whether the drinks are free or not and she said,
"you can order the tea for your high tea set first'
obviously, this restaurant,, no should be this hotel.. NO COORDINATION AMOUNG THE STAFF!!!!!

so we need to find staff A again for the free drink..

although the scenery is good. but the service already ruin our mood.. as the high tea said came .. it is already 6PM!!!!
the staff B is correct,, she said the long waiting high tea is coming finally,, it will be your dinner!!


what a bad staff again...

we also cannot enjoy the high tea,, as my friend need to go for lesson at 7pm at mei foo.. and soon I will have dinner with my husband!!
which finally at that night I cannot eat anything as already too full!!!!!


it is a bad service hotel.....
Long Waiting High Tea
60 瀏覽
0 讚好
0 留言
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
張貼
評分
用餐日期
2011-04-18
等候時間
60 分鐘 (堂食)
人均消費
$220 (下午茶)
等級2
14
0
2011-04-18 69 瀏覽
麗嘉舊的香港麗嘉酒店 已被拆了好幾年吧她以前跟我辦工的地方在一區域偶然會獎勵自己 到那裡吃個午飯 或來個歡樂時光在中環的麗嘉 在我眼中是間名牌但低調的酒店酒店不大 但有點家的感覺職員面上沒有公式化的笑容 會跟你閒談 會記著你的名字 喜好舊的不去 新的不來如今的麗嘉高高在上 是世界上最高的酒店大堂在 國際貿易中心 第102層 有點令人高不可攀答應了友人在週末齊齊到這裡見識一下文妮於是早兩天致電餐飲訂位部以下是我兩的對話內容 我: 請問貴酒店 哪一間餐廳有午餐提供?她: 意大利餐廳 Tosca 和 中餐廳 田龍軒均接受預約 咖啡廳則是先到先得我: 那我想訂星期六 中午 四位她: 好的.... 我: 請問有免費泊車嗎?她: 有, 每一檯消費滿五百元可獲兩小時免費泊車我: 但我們有兩部車.... 消費一千就可以嗎?她: 不可 每一張檯 無論消費多少 只有一部車可獲優惠我: 那我分單可以嗎?她: 不可.... 除非你們分開坐 接線生態度強硬 我沒有跟她糾纏她: 小姐, 意大利餐廳 Tosca已經全滿 但可把你放在後備名單我: 那好 請問我是第幾個後備她: 第十一我: ❋❋❋ 那我
更多
麗嘉
Lunch @ Ritz Carlton
67 瀏覽
0 讚好
0 留言
舊的香港麗嘉酒店 已被拆了好幾年吧

她以前跟我辦工的地方在一區域

偶然會獎勵自己 到那裡吃個午飯 或來個歡樂時光

在中環的麗嘉 在我眼中是間名牌但低調的酒店

酒店不大 但有點家的感覺

職員面上沒有公式化的笑容 會跟你閒談 會記著你的名字 喜好

舊的不去 新的不來

如今的麗嘉高高在上 是世界上最高的酒店

大堂在 國際貿易中心 第102層 有點令人高不可攀

答應了友人在週末齊齊到這裡見識一下

文妮於是早兩天致電餐飲訂位部

以下是我兩的對話內容

我: 請問貴酒店 哪一間餐廳有午餐提供?

她: 意大利餐廳 Tosca 和 中餐廳 田龍軒均接受預約

咖啡廳則是先到先得

我: 那我想訂星期六 中午 四位

她: 好的....

我: 請問有免費泊車嗎?

她: 有, 每一檯消費滿五百元可獲兩小時免費泊車

我: 但我們有兩部車.... 消費一千就可以嗎?

她: 不可 每一張檯 無論消費多少 只有一部車可獲優惠

我: 那我分單可以嗎?

她: 不可.... 除非你們分開坐

接線生態度強硬 我沒有跟她糾纏

她: 小姐, 意大利餐廳 Tosca已經全滿 但可把你放在後備名單

我: 那好 請問我是第幾個後備

她: 第十一

我: ❋❋❋ 那我改去中餐廳吧

她: 中餐廳也是後備 情況更差 排在第十八

(那一刻 我以為自己是到了食物銀行)

我: 算了吧 麻煩妳

然後掛了線 告訴友人倒不如往其他不用做後備的餐館

友人堅持 寧願到麗嘉的咖啡廳碰碰運氣

唯有早起 中午十二時正 就將車泊在圓方商場 步行到國際貿易中心

當時不用排隊 更獲安置在落地玻璃旁的四人檯

可以俯瞰整個香港島 大廈 巴士 西隧都變得細少

人卻有點高處不勝寒
29 瀏覽
0 讚好
0 留言
Hamburger
66 瀏覽
0 讚好
0 留言
這一客松板和牛鵝肝金箔漢堡包 標價港幣九百元

商量了很久.... 要試

但四人攤分

味道是好的 但發誓永不再點

嚐過就好 充濶佬一次就夠
Tuna Salad
62 瀏覽
0 讚好
0 留言
其它的食物 價錢還是可以接受

吞拿沙律

味道不錯

也是招牌菜之一
Club Sandwich
54 瀏覽
0 讚好
0 留言
公司三文治

賣相頗佳
海南雞飯
59 瀏覽
0 讚好
0 留言
海南雞飯

沒有君悅的好

米飯太硬

例湯就令人驚喜

一頓午餐吃了三小時

離開時發現有五六十人在電梯旁排隊

這是個甚麼世界??

不敢說永不光顧

但我心裡還是愛舊的麗嘉多一點
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
張貼
評分
味道
環境
服務
衛生
抵食
用餐日期
2011-04-16
用餐途徑
堂食
人均消費
$500 (午餐)
推介美食
Lunch @ Ritz Carlton
Hamburger
Tuna Salad
Club Sandwich
海南雞飯
等級3
31
0
2011-04-14 927 瀏覽
自從聽到"ritz carlton"一詞後便很想到該酒店用餐. 自助餐應該冇,但high tea一定有.high tea不設預訂,只可walk in,但在平日食客不太多的日子,只可在大堂等候至3時左右才上樓high tea.high tea 1人餐$198再加一,包一杯茶/啡. 要一杯香檳加$150.待應allocate個window seat俾我,望住海境high tea的感覺很愉快.全set最好味的是bluberry cheese cake(中間層中間的一件) 同canneles (下層最入的一件).唯一稍遜的地方係佢的法式軟芝士黃梅合桃包(上層最入面的一件)好難食,及提供的黃梅醬很酸.咖啡(壺內)雖少,只得兩杯左右,但很香很濃.埋單$218,算抵食.
更多
自從聽到"ritz carlton"一詞後便很想到該酒店用餐. 自助餐應該冇,但high tea一定有.

high tea不設預訂,只可walk in,但在平日食客不太多的日子,只可在大堂等候至3時左右才上樓high tea.
menu
194 瀏覽
0 讚好
0 留言
high tea 1人餐$198再加一,包一杯茶/啡. 要一杯香檳加$150.

待應allocate個window seat俾我,望住海境high tea的感覺很愉快.
high tea set
169 瀏覽
0 讚好
0 留言
77 瀏覽
0 讚好
0 留言
81 瀏覽
0 讚好
0 留言
57 瀏覽
0 讚好
0 留言
全set最好味的是bluberry cheese cake(中間層中間的一件) 同canneles (下層最入的一件).

唯一稍遜的地方係佢的法式軟芝士黃梅合桃包(上層最入面的一件)好難食,及提供的黃梅醬很酸.

咖啡(壺內)雖少,只得兩杯左右,但很香很濃.
63 瀏覽
0 讚好
0 留言
埋單$218,算抵食.

(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
張貼
評分
味道
環境
服務
衛生
抵食
用餐日期
2011-04-13
用餐途徑
堂食
人均消費
$218
推介美食
menu
high tea set
等級2
17
0
2011-04-11 27 瀏覽
久違了它, 重臨香江, Ritz Carlton, 知道它在九龍從新開業, 當然要第一時間嘗試它的食物.因為太多人訂位, 所以酒店不接新客, 只能 Walk-In, 多年前嘗過港島店的餅, 而它的傳統 high tea都十分出名.因此再次品嚐它的味道, 空間感十分大, 而裝修也不錯. 有精美吊燈, Cyber 感覺比較重,向海的坐位都比較多, 面向中,西環. 吃下午茶最佳位置, 還有樂師彈奏, 價錢可以接受.推介:煙三文魚醬刁草牛油軟包:味道雖淡, 但清涼最後吃, 可令口腔減低濃味.藍莓芝士蛋糕:味道濃, 餅底厚而鬆化價錢: $412.5 (兩位, 以包加一服務費)
更多
久違了它, 重臨香江, Ritz Carlton, 知道它在九龍從新開業, 當然要第一時間嘗試它的食物.

因為太多人訂位, 所以酒店不接新客, 只能 Walk-In, 多年前嘗過港島店的餅, 而它的傳統 high tea都十分出名.

因此再次品嚐它的味道, 空間感十分大, 而裝修也不錯. 有精美吊燈, Cyber 感覺比較重,向海的坐位都比較多, 面向中,西環. 吃下午茶最佳位置, 還有樂師彈奏, 價錢可以接受.

推介:
煙三文魚醬刁草牛油軟包:
味道雖淡, 但清涼最後吃, 可令口腔減低濃味.
Salmon
78 瀏覽
0 讚好
0 留言
藍莓芝士蛋糕:
味道濃, 餅底厚而鬆化
Chees
49 瀏覽
0 讚好
0 留言
價錢: $412.5 (兩位, 以包加一服務費)
Lobby
87 瀏覽
0 讚好
0 留言
The Band
81 瀏覽
0 讚好
0 留言
Menu
154 瀏覽
0 讚好
0 留言
High Tea
105 瀏覽
0 讚好
0 留言
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
張貼
評分
味道
環境
服務
衛生
抵食
用餐日期
2011-04-05
等候時間
45 分鐘 (堂食)
人均消費
$198 (下午茶)
推介美食
Lobby
The Band
Menu
High Tea
Chees
Salmon