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2021-09-28

為您服務專員(電話房)(五天工作)


Responsibilities include:

  • Operate telephone switchboard station in order to answer telephone calls
  • Provide information to guests about room features, property amenities, and local areas of interest
  • Answer all guest calls to process their requests (e.g. wake up calls, screening calls), provide assistance (e.g. internet access issues) and address their concerns
  • Log all guest requests or issues into computer accurately, contact appropriate individual or department (e.g. F&B, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction
  • Advise guests of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required
  • Other duties as assigned by Supervisor

Requirements include:

  • Good spoken, written and reading ability in English, Cantonese and Mandarin
  • Proactive, with strong communication and problem-solving skills
  • Able to work under pressure
  • Degree or diploma holder of Hospitality or related studies
  • Previous hotel related working experience is preferable

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.


餐飲筍工
工作地區 西環
相關經驗 0年
教育程度
大專
語言要求 廣東話 / 英文 / 普通話
受僱形式 全職 / 長工
待遇 牙科保險 / 教育津貼 / 五天工作週 / 人壽保險 / 醫療保險 / 花紅/獎金 / 婚假 / 侍產假  / 值班膳食 / 恩恤假
參考編號 ORJOB79398

有關招聘公司
Courtyard by Marriott Hong Kong
Live Fully at Marriott International – #1 Leader in Hospitality

At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like
family, and help make our world a better place.

Courtyard by Marriott Hong Kong located at 167 Connaught Road West, Hong Kong is hiring:-

--
3717 8898

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