影片
营业时间
今日营业
08:00 - 18:00
星期一至五
08:00 - 18:00
星期六至日
09:00 - 19:00
公众假期
09:00 - 19:00
*Omotesando Koffee :
星期一至五: 08:00-18:00
星期六至日 : 09:00-18:00
公众假期 : 09:00-18:00
以上资料只供参考，请与餐厅确认详情
When we stood at the entrance to the pour-over area, there were no other customers inside. I greeted them in English and waited to be seated, but since the two baristas didn’t hear me clearly, I repeated it in Mandarin. At this moment, one of the baristas rolled her eyes at me, kept a poker face and never made any further eye contact or verbal communication with us, even when we said ‘thank you’. What was most concerning was that, when she wasn’t serving customers, she was constantly on her phone in the corner. Even when new customers arrived, she didn’t notice until her colleague had to remind her. This was highly unprofessional.Her colleague, fortunately, served us throughout the entire process—from helping us order to brewing and explaining the coffee—with great patience and care. We were very satisfied with the coffee itself. Overall, the coffee experience at Mameya was pleasant, but it’s a real pity that this particular barista negatively impacted the brand’s otherwise excellent reputation.
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话说今日心情好特别好，行完街有啲口渴，想饮一杯冻咖啡。上网揾咗呢间MUSEA咖啡，就前往去购买。点知服务态度差到，令我大跌眼镜。目测只有一台客，非常得闲，已经觉得唔对路。不过心谂一杯咖啡可以衰得去边 🙂当时有客落紧order（我排紧第二个），谂紧要嗌啲咩咖啡：大概15秒后，1）落order的男士就开始冇耐性，赶客的语气 2） 女 Barista 一样都冇礼貌，大声讲嘢，大声笑，有一位仲好大声串返啲客转头（👩🏻：order个咖啡都谂咁耐）咁嘅服务态度，咖啡又一般，迟早执笠，香港饮食业真系多得佢哋唔少。香港其他地方仲有好味，服务态度又好嘅咖啡舖，呢间不了😮💨
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见到前几个comment都系话服务态度唔好今日帮衬时好可惜都系令人不想消费🫤 前枱有四个staff 零个排队客人 完全冇服务态度 唔系已经俾左钱真系会掉头就走🙏 希望hr见到可以正视员工既服务态度！
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今日9/8下昼食晏大约一点，最前面三个Staff嘅态度恶劣。我比紧$60港币一杯咖啡。staff 一般待客礼貌都冇好似冇受过training 。唔会再去。如果我知道佢哋咁嘅服务态度，真系请我饮都唔会去。而且当时冇人排队，三个Staff冲一杯咖啡，一路冲一路三个倾偈。本身谂住下次可能试吓佢哋入边一间房，仲有贵啲嘅咖啡。真系唔会再去。饮完我将自己个胶杯比个staff, 佢竟然叫我去另一边个垃圾桶。咁我就放左系枱等佢有空先收。冷气不足用风扇，坐位亦不舒服。讲真杯咖啡好普通。我唔会再帮衬。
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我真的服了🔥Iced Mochaccino 谁能想到这个和照片里的是同款啊？以为是立体的大奶泡🫧，到手确实一坨黑漆漆上几个大瘤子…味道也很普通，平平无奇的摩卡👁️🗨️店里的装修蛮挓寂风的，扑鼻而来的性冷淡风让人对这个无语的咖啡也平淡了
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