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Booked online for 11am breakfast - a staff called Melanie changed it to 10:30 on her own and said in her email that if we come at 11am we only have 45 mins for breakfast if we don't mind. Well we don't. At 10:30am we decided to call the restaurant just to make sure it's OK if we arrive at 11 and not give our table away. No one picked up after at least half a dozen calls. Finally someone called back to say breakfast finishes at 10:45am and if we mind eating lunch - the staff sounded very confused and we just said doesn't matter we will arrive at 11 and eat whatever is available. Another staff called later to say breakfast ends at 11:30am and that we cannot arrive at 12 (huh??). The same staff called again after numerous clarifications and still they didn't seem to understand we will arrive at 11 as we originally planned.We arrived 5 mins past 11 and the restaurant was half full. Not sure what's the panic. They've already sold out the steak and eggs though so clearly they need to work on their prepping enough ingredients. The cinnamon tea was super weak - tasted like hot water with some nuts floating on the top. The fried chicken burger and hummus were not bad but not good enough to put up with all their service issues.No staff ever apologised even though I explicitly mentioned how we were annoyed with the 3 separate calls over a breakfast booking. Some teething issues they really need to work on. Anyway Baked is way better.
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