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食记 (117)
在铜锣湾个性小店cafe愈来愈少，很多做不住，顶手给人。在铜锣湾真是不多选择。今日突想品尝一些有特色的蛋糕~ 黑麦向来售卖自家包类，又有蛋糕~蛋糕都展示在雪柜中，只要问店员不同口味有什么特色，店员都会详细介绍。女店员的说话方式比较豪爽，不太娇艳，做事都十分快速。少有看到的女强人店员类~不过感觉都ok~chocolate moouse cake 中间是纸包蛋糕味道，很大鸡蛋味道。chocolate moouse 很重牛奶味道，淡chocolate味，十分sweet。chocolate moouse 不软，十分硬，脆身的chocolate !两者配合，不过不失，最大优点是很大件。以$38来说有这大件是合理的。
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不定期的每几个月, 便会跟姊妹团来一个小聚了,每每相聚总聊上好几个小时, 也真够尽兴。所以在选地方时, 也要挑到一些坐得舒适, 价钱相宜的地方。这次选的是位于铜锣湾的黑麦。刚进大门, 便见那丰富的面包柜, 在左旁的是一个小小的蛋糕柜 。埸内的格局是挺有cafe的感觉, 其实真要有心理准备这儿的服务是不过不失的水准而已。Pumpernickel: 从众多面包中选了店员所指的招牌,正是押上了店名的面包, 有分大小的, 没记错的话, 小的是$35; 大的则是$45, 还是点一个小的便好。面包切成一片片的, 整齐的放在面包篮内, 温温的, 难得最外皮竟是薄脆型, 面包湿润, 唯据称面包内有一点点茴香的味道, 但是不难为接受的, 想减轻这分味道的话, 则可涂一点牛油。鸡肉酱幼面: 就像是肉酱意粉, 意粉的质感相当对办, 论味道也是相当不错的。意大利火腿绿意瓜意大利饭: 这是三者中我最喜欢的, 就是很creamy。意大利饭的米芯不过硬,稍嫌其仔配料的味道跟质感不算是太突出, 但也可以吃吃看。田螺烟肉白酒牛油汁意粉: 相对之下, 这个是有点失望的, 整体味道偏淡身, 而且田螺的质感偏软身, 还是田螺应该要搭薯蓉吗?主菜分量是比想像中少一点, 但也不失为假日与姊妹团聚会的好地方。值得一提的是星期六下午是没有下午茶餐牌的, 吃的是a la carte餐牌, 也不设订位, 切饼费则是每位$10。消费: $150
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It's my first time to dine in this restaurant. A few points for future improvements, hope the restaurant manager will read, or the operator will take a look and think about it.A. Basics1. Menu - set dinner menu not shown inside the restaurant. Only one menu (which is very small) to show set dinner outside the restaurant. Staff showed reluctancy to repeat the dishes of Today's Special. Explanation of "to add HK$ 10 for a side pasta" was completely wrong. 2. Table Setting - two spoons (one for soup and one for rice) + a folk. Where is the knife? There's steak menu in the restaurant. Understood that staff should put the right culteries on table, but they are placed wrongly. See Point 3 below.3. Staff needed training / operations of the restaurnat should be reviewed. Below are the questions that I asked tonight, you will find it surprising long, I will write the reasons and observations next to my questions.Q1 - pls provide pepper. (After serving the mushroom soup, no one asked you if you need pepper)Q2 - pls provide salt. (Well, there is no salt and pepper placed on the table)Q3 - pls add some water (I asked this question over 10 times tonight. The volume of the glass is around 40 ml, so one can imagine why I need to ask so many times, and no staff is attentive)Q4 - pls provide mastard and ketcup (we ordered steak, with French fries. again, no one asked if ketcup or mastard is needed. Well, if you go to Fast Food Macxxxxd's, they will immediately give you one without asking! same as any other fast food shop. In this restaurant, YOU HAVE TO ASK EVERYTHING)Q5 - may I have olive oil and vinegar (if you have to ask for salt and pepper, obviously you need to further ask this question)Q6 - may I have a knife (it seems that the staff do not realise how one can eat with a folk only and without a knife!) Q7 - pls add some cream (we order two cups of coffee, and only one small cup of cream is served)Q8 - May I have chili flakes Q9 - What is the set dinner for tonight? (No one introduced this !!!)Q10 - Please clarify if I add HK$ 10 for the pasta on the side? (because another staff told me a separate "bowl" of pasta would be provided)It is obvious that the restaurant owner, or manager, have to rethink how to train your staff to provide BASIC western style service in this non-Chinese food restaurant. In view of the price of the food, I would expect some service better than "fish ball noodle restaurants". However, even for local fish ball noodle restaurants, I can find 1) chopsticks and spoons (vs. here I can find only spoon, folk but without a knife!) 2) chili sauce and soy sauce (vs. here no single salt and pepper are served on table, you have to ASK) 3) local staff, cashier, etc are easily seen and proactively attend to you (vs. here, you have to wait for them to finish their "chatting" or "gathering" and ask them to give you the items listed on the 10 questions above, ONE AT A TIME).The main problem is, these staff simply had not dined in a formal western style restaurant, where the staff would 1) sort out the correct culteries, 2) proactively give you water, even tap water, 3) salt and pepper on table, and staff serve necessary sauces with the dishes, 4) no "staff gathering" be seen by customer, not to mention that there are less than 10 tables in this restaurant but there are 3 floor staff, that's why they can start of a chatting group and do their own discussions without attending at the customers.B. Food1. Desserts are disasters - none of them tasted right (I did not expect "good" after seeing the service of this restaurant)2. My friend left over whole plate of dessert and whole cup of coffee. No one ever questioned if there is any problem on the food.C. PaymentWhen returning my reciept to me, the "floor manger / supervisor" nearly forget to return my credit card to me. That's obviously unacceptable.Final remarksI did not expect something out of my expectations in restaurants of similar style. But in view of its location, the price, food quality and so on, I think if the manger / owner can consider my observations and experiences that I had tonight, and re-train your staff, at least to deliver something similar to those "local restaurants" - I am not saying to compare yours with the high quality western style restaurants.To be honest, I am very disappointed about the level of service tonight because I tried your Tin Hau restaurant before and the standard is NOT the same as this one, none at all.
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此店面包颇有名气, 特意前来亨受轻松的周末.要了一碟蜜糖果仁面包, 热热地, 脆口的面包加上大大粒的果仁, 好有口感, 面上淋了蜜糖, 不会太甜, 好味!还要了一杯Mocha, 外观不错, 但尝了一口, 感觉太甜, 因那朱古叻粉相信不是佳品, 配合了咖啡变得浪费了咖啡的甘香.
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黎到系两点，大家都好肚饿喇叫左ＬＵＮＣＨ ＳＥＴ先上既蘑菇汤，色泽好靓既淡啡色加左黑胡椒更觉香浓ＣＲＥＡＭＹ饿既时候食暖笠笠既面包好满足点埋汤一路食更滋味试左友人既意粉都唔错，起码唔会过软同唔够热我就叫左牛柳卖相唔错，下面系烤既青瓜片，茄子同薯角可能因为５成熟既关系。一切就有好多既血水整体黎讲肉质淋左Ｄ唔够咬口冇咩牛肉既香浓味草莓慕丝蛋糕唔错，虽然系冇草莓味但好在唔会松散，又唔过甜清新～同场加映窗外有兔仔散步！
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