7igermilk's Profile

The ladies taking orders 90% of the time got the orders mixed up and thats enough for me to blacklist them because the fact they screwed up the orders actually impacted the quality of the food such as temperature and flavor of the soup, its kinda sad as their food is not bad if they present it right but i wont give it another shot to find out.…Read More

In fact i would not call it a service cause there is none, talked to the so called supervisor asking how he could let ppl jump line cause there was no one at the little reception booth doing the job, he mumbled and i told him it was not ok and they were not doing their job, next thing he said - 你唔等得咖, i said no and he said 你走啦. I asked to file a complain and he could not help but to remind me to make sure to send a "full email" (dont know what that means) to the green waffle email that ends with a gmail.com and he told me more than a few times what his name was...So instead i called up their central shop and talked to someone by surname Lo, i told her i wanted to complain about a staff at their hysan branch and literally said if this would not be taken care of i would not even begin cause there was no point and given how small scale their business seems to be i would not be surprised that my complain would go nowhere. She assured me that would not be the case so i went on and told her what happened and was told i would get a call back the same day afternoon.The rest i guess its pretty obvious, no call back after EOD the next day...no surprise there. So its your choice if u wanna support that kind of service / mentality…Read More

Work been crazy the past few months and two months ago, one saturday, decided to bring my wife there after another long day at work (on weekend), it was a pity that i was on a call for the first 15 mins or so after we sat down and boy did they serve quick, my soup was already there when i was still on that damn call. We ordered the standard dinner set and we both had the lobster bisque as starter and my wife order the souffle as dessert. Ok now lets talk about the steak - we never a big fan of thick cut steak, so the thickness of the steak they served was good for us, i ordered medium rare for my wife and had her complain it was too raw (cause i was on that same damn call when ordering so wasnt 100% focused), but then she finished the whole thing and even now esp after they were close down, the more she thinks/talks about it, the more she thinks how the steak was done right.The sauce was good and overall it was just one tasty steak and guess thats how i wanted to sum it all up.I been meaning to go there for the past 5-8 yrs but never got a chance and finally two months before they closed down, i finally got a chance to bring my wife there which was also our last time. I told my wife they were closing down after our first visit and we both said we gotta go at least one more time before they really closed down but then we never made it. The traditional hk staff - humble but efficient and the same goes for their food, the causal / relaxing ambience - all remind me of the good old hk... …Read More

I have been to their central store for a few times and its good that they finally have another one open at cwb.Standard service, better than average food quality and most of all, the price is reasonable.Its got huge space at both stores so no waiting time which is a big plus for someone like me.All in all we need more restaurants like this in hk.One more thing they seem to have expanded their menu recently and now have skewer and their chicken liver which is my favourite is very ok, i can definitely see myself going there again, alone, for quick bite and beer…Read More