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samy15's Profile

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samy15
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samy15
Level 1Hong Kong
Overview
Reviews (2)
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Disappointed experience
MEEN
2018-08-17
My colleagues and I walked past Meen this afternoon and saw there was no line so we thought we would give it a try. I ordered the set lunch - stir fried udon with cha siu which came with 2 mini spring rolls as appetiser and a drink. The udon was salty and the sauce tasted exactly the same as the one we could get from the supermarket. The spring rolls were warm and soggy when they arrived. Service was just ok - the staff didn’t allow us to pay by card when there’s a card machine. Overall I think the restaurant has room for improvement on their food quality and service. I would rather go to cha charn tang instead.…Read More
The above review is the personal opinion of a user which does not represent OpenRice's point of view.
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2
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2
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1
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Mediocre food with terrible service
Amazake
2018-07-26
I knew the restaurant is on a pricey side so I expected the quality of food and service to be up the par but unfortunately the food was just mediocre and with a lack of choices. Service was horrible - the staff missed one of our orders and when my friends and I followed up with them, they insisted that the dish had came and refused to provide another dish/cancel it. We took every picture of our food and tried to reason with the manager the dish didn’t arrive but he didn’t listen and wasn’t flexible at all, not to mention his attitude was bad. How can someone be a manager when he can’t even be the role model of his staff and provide good service to customers?We went there to celebrate my friend’s birthday and it just ruined our night! It’s definitely one of the worst experience we have ever had and we will never go back again! There are other Japanese restaurants in Central/Soho with way better food and service so please avoid going to Amazake unless you want to experience their “first-class” service.…Read More
The above review is the personal opinion of a user which does not represent OpenRice's point of view.
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AMAZAKE Marketing Thank you for your valuable comments, we are extremely sorry to hear about your unsatisfactory experience at our venue. We will ensure your opinions are heard by our staffs and will strive to improve the quality of our service/food in the future.
2019-01-23
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