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jenneelam's Profile

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jenneelam
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jenneelam
Level 3Hong Kong
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Reviews (52)
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很可怕的生肉生煎包. Terrible! Raw meat fried bun!
Golden Blossoms
2024-08-19
We went for lunch, given that a lot of dim sum are not available, the fried bun was RAW!Worst is the waiter didn’t take any action after we informed them. Just as if nothing happened. Well….. 😢餐廳新開張,午餐去試點心,但是生煎包入邊全是生肉, 10分可怕!😢…Read More
The above review is the personal opinion of a user which does not represent OpenRice's point of view.
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Red prawn was great, service was terrible
Octavium Italian Restaurant
2023-11-17
We booked a table for 3 at 12:30. We ordered 3 courses and went for the red prawn pasta. Everything was so great until they were rushing us to finish the red prawn pasta quickly! More than 3 waiter came to asked us can they clear the dishes while we were eating. And at last they took our dishes while we were chewing and having our last bite! Which was u professional for Michelin standard given that they did not clear the table bread crumbs and refill water/ wine until we asked. Food was very nice tho but the waiter just wanted to rushed rushed and rushed!我們book了12:30 ,三位,全部都好好食,但係服務真的不能再差。我們點了三個菜,到中間食紅蝦意粉的時候,真的很好吃,但是有三個侍應,不停問我們食完了未,想收碟。最後,當我們還未食完的時候,已經攞走咗個碟。 其他細節,例如會自動斟酒,斟水,或者會清潔,其實都冇。 雖然食物真係好好食,尤其係紅蝦意粉,但服務真的不到 Michelin 質素。…Read More
+ 5
The above review is the personal opinion of a user which does not represent OpenRice's point of view.
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4
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2
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1
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3
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2
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Dine In
Cold blood staff
Plume
2023-01-30
Went there for a drink, view was lovely. There was a black low coffee table misplaced and accidentally hit it and started bleeding. The waiting staff saw it and I asked her for bandage and waited for forgot how long, no respond and no update, so asked again and they told me nope, left me bleeding and no bandage. I asked another staff who seems to be a manager and at last got me a bandage after maybe half an hour. Totally disappointed with the service despite how lovely the view is. Unbelievable to left an injuries client alone and unbelievable for a restaurant for not having amy bandage… nor to at least update and get back to us about it. Anyway guess I was being unlucky but the service was u acceptable.…Read More
The above review is the personal opinion of a user which does not represent OpenRice's point of view.
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jianglinwei really bad service
2023-02-16
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Disappointed
CANELE
2022-12-22
Was looking forward to a relaxing lunch as I was much attracted by the balcony. Took some effort to book the balcony seat, and was told that steak was sold out once settled in. There were only 3 choices, with the steak taking off from the list, only fish & pasta left which was non attractive. I have asked the staff a few times if there is any replacement for the steak, like some other meat perhaps pork or chicken, they strictly told me no, no more steak, only fish or pasta.Was too disappointed as a normal restaurant would at least refill the sold out choice with something equivalent, but nope, nothing, either take it or leave.…Read More
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Sea urchin heaven 海膽迷必到
Toyo Katte Don
2019-08-18
喺舊舖嗰陣已經幫襯,新鋪大啲,坐得舒服啲,但舊舖氣氛好啲。講返重點,佢哋個雲丹丼真係不得了,有三種海膽,分別係日本,韓國,加拿大。師傅比海膽一啲都唔手軟但一個人食晒一個海膽當始終有太多,所以每次都叫卜口丼share食,有吞拿魚腩,蔥吞拿魚腩同吞拿魚,雖然好邪惡,但系久唔久就會想去食一次Started going to this place when it was still at their old location, the new location is bigger with more seats, however the atmosphere was better back then.Anyway, back to the topic, their urchin don was to die for, it comprised of urchin fromJapan, Korean & Canada. The chef was veg generous with the amount of Urchin I usually order a Toro & Tuna don to share as is a little bit too evil to have that many Urchin, well, I guess is alright to have to once in a while …Read More
+ 1
The above review is the personal opinion of a user which does not represent OpenRice's point of view.
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4
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4
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4
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4
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4
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Food was ok,service was horrible.食物一般,態度超差:(
Twelve Flavors
2019-08-18
近期酸菜魚好受歡迎,知道十二味開咗,超期待。 可能因為希望越大,失望亦都越大味道同出邊一般酸菜魚冇分別,正正常常,個人覺得香辣鍋好食啲。但係人手嚴重唔夠,十問九唔應。可能因為唔夠人手,上菜時十分匆忙拎住好大盆酸菜,差啲倒瀉 Was so happy and excited to try this place as I was longing for spicy food, maybe I was expecting too much, and ended up feeling disappointed The fish tasted alright, but the dried pot was better in my opinion. But they were lack of staff as I noticed and they were extremely busy, too busy to serve. Probably because they were too busy and wanted to serve the food faster, they were extremely rush and dangerous when carrying big pots around that they almost spill it …Read More
The above review is the personal opinion of a user which does not represent OpenRice's point of view.
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Ratings
3
Taste
3
Decor
1
Service
3
Hygiene
3
Value
Date of Visit
2019-08-16
Waiting Time
60 Minutes (Dine In)
Spending Per Head
$300 (Dinner)
Beyond worst in terms of service 比茶餐廳還要趕的一餐
FRANCIS
2019-06-30
比茶餐廰還要趕的一餐😰趕到仲未點完菜waitress 便走開,之後還未吃完便收碟,服務差到一個點🥺 食物普通,沒有下次🤭Went to Francis with few of my friends for dinner. Service was beyond worst, it was more rushed the dining at cha chan tang ( local casual place). Once we sit down, few waitress came and rushed us to order food, incredibly they were so rush that they went away before we fully ordered the food! There were 4 of us, she left after we ordered 3 drinks and we had to order with another waitress! That’s kinda crazy to begin with!Since then they just couldn’t stop peeking at out table and take our unfinished food and drinks away, till the guy ( maybe he is manager as he wore a different t shirt) came and told us there are people waiting while we still haven’t finish our last dish!It was ridiculous really! We were only half way on our last dish! And they literally took our last dish while we were working on that!…Read More
+ 4
The above review is the personal opinion of a user which does not represent OpenRice's point of view.
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1
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1
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1
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1
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Date of Visit
2019-06-30
Dining Method
Dine In
Spending Per Head
$800
It was pathetic :(
Zafran
2018-05-01
I do usually say good words but I guess this is my first bad review .... 😞Went there with a friend for dinner before public holiday, it was more than half empty when we went in, it wasn’t a good sign.I guess the restaurant was too empty that waiters and waitresses were paying all attention to us in a bad way and was rather pushy, few of them kept coming to us and kept asking what we wanted while we were discussing between 2 of us what to order.We at last ordered a few dishes and showed them a photo of a dish we wanted and sadly they made a mistake and served us a totally different one.Anyway the service was on the bad side while the food was pretty pathetic!  We ordered calamari, it was sooooo skinny and small that we can’t even taste any calamari in it!  It was so dry too!  We ordered our favourite dish suckling pig, it was crispy, but so tasteless and portion was soooo small!  Seafood paella was the best dish out of all but it was rather wet and the prawns on top of rice was not cooked!It was quite a shockingly bad experience as I haven’t had a bad meal in Hong Kong for years!  There is always something good to pick about each place I go, but sorry, there was really none at Zafran 😞…Read More
+ 2
The above review is the personal opinion of a user which does not represent OpenRice's point of view.
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1
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Date of Visit
2018-04-30
Dining Method
Dine In
Spending Per Head
$700
Grab a cuppa before ferry
% Arabica (天星碼頭)
2018-02-20
Have wanted to try the latte from Arabica for a while and finally got a chance at Star Ferry branch before taking ferry to Central.The latte was rich and nice despite the wait time was quite long and I guess would only be suitable when you are not in a rush.…Read More
The above review is the personal opinion of a user which does not represent OpenRice's point of view.
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3
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3
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3
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3
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3
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Date of Visit
2018-02-19
Dining Method
Dine In
Great food but not flexible :(
NOBU InterContinental Hong Kong
2018-02-20
Nobu has always been my favourite place for Japanese food in town until my most recent visit this afternoon.I went here for lunch with my girls and needless to say, food was excellent except I have a friend who is pregnant, and we asked if we could replace the salad from her lunch set to some cooked food, at least  the Japanese green bean or something.Surprisingly the waitress said they ONLY got salad, or we could have another miso soup.  Which she already has in her set and there is no point to have 2 portions.  This really didn’t make any sense and was really disappointing to learn how not flexible Nobu is 😞…Read More
+ 2
The above review is the personal opinion of a user which does not represent OpenRice's point of view.
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4
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4
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1
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4
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3
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Date of Visit
2018-02-19
Dining Method
Dine In
Goodbye Butao Ramen :(
Butao Ramen
2018-01-22
 Butao Ramen has been my favourite ramen shop for the past few years!Thought the noodles went downhill a bit, but had the most terrible service tonight! Served by a trainee, she forced us to seat at a very full table, which was so crowed that we were almost seating at the table corner and had to twist our back while there was empty tables around!I asked can we move there and she replied no with a poker face!  And as u can imagined, her attitude then went super bad when talking with us and throw temper on us and gave us the most black face ever!Sorry Butao Ramen, u have been my favourite but I doubt will I ever come back!…Read More
The above review is the personal opinion of a user which does not represent OpenRice's point of view.
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Date of Visit
2018-01-22
Dining Method
Dine In
Total gimmick
The Captain's House
2016-05-25
Went to Captain's house with a group of friends, booked a table for 6:30 and they already called and ask are we on the way at 6:25...?!?We ordered the signature seafood bag with few side dishes and mains.Cheese!!!!!  The nachos was surprisingly good!The mushrooms were nice too.We were so excited and couldn't wait for the seafood but we ended up sooooooo disappointed at that.  The seafood especially the prawns weren't fresh, not at all!  It tasted like it was frozen for sooooo long that it lost the taste and texture.However, we ordered garlic bread and it tasted nice with the sauce.We were tooooo disappointed by that time and we all forgot to take the photos of the other 2 main.The ribs was soooooo dry!  The confit de canard was good, phew!  But they forgot our order and we had to follow up a few times... It was a bit hectic as they do the dinner in 2 slots and time was running out...We had a nice group photo with the seafood bag, but we all didn't enjoy the food and dun think we will be back....…Read More
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TheCaptainsHouse Thank you for giving the comment. We will continue to work hard and you should work hard on your English as well. Cheer up
2016-08-17
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1
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2
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1
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2
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1
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Dine In
Much more than meatballs
NOM – Not Only Meatballs
2016-05-25
Decided to give a try at not only meatballs for my friend's birthday as she loves meatballs It's specious and love the atmosphere there.  Had a good feeling that it's gonna be a good dinner We have decided to go for their tasting menu so we can try a bit of everything, but it wasn't easy to nail down and decide what to chose as there were quite a lot of choices...The bread was chewy and nice, love their butter!Both of us are a big fan of parma ham so here we go!The scallops were juicy and fresh.Meatball time!  We prefered this one than the other .... If I remember right, it's with octopus and chorizo.This was the pork meatball and was a but dry....The pasta was alright, but couldn't taste the sea urchin.... The dessert was looking and tasting wonderful!Food weren't perfect but it was a wonderful night, guess everything was above average as a package...  Will go for more small dishes instead of pasta next time round..…Read More
+ 4
The above review is the personal opinion of a user which does not represent OpenRice's point of view.
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3
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Golden fishball
Lam Cheong Kee
2016-05-25
Always like the fishballs from Lam Cheong Kee, passed by today and was thinking to get curry fishballs, but they have recommanned me to try their new ' golden fishballs' instead.They said it's cripsy and hot outside and soft inside... hmmm why not to go for a change?They served it with thousand island sauce, as a spicy lover, I added chilli sauce on top...It's freshly fried and it tastes amazing!  I am glad I made the right choice …Read More
The above review is the personal opinion of a user which does not represent OpenRice's point of view.
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4
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4
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4
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4
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4
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Best bahn mi in town
Tim Kee French Sandwiches
2016-05-24
Bahn mi is something very simple, but yet hard to taste good.And I can say this is possibly the best bahn mi you can get in town.It's tasting same as the one I had in Hanoi  The sandwich itself it's fluffy with cripsy skin, the veggie inside is so fresh and tasting very good with the sauce.…Read More
The above review is the personal opinion of a user which does not represent OpenRice's point of view.
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4
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3
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3
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3
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3
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Dine In
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