I rarely give bad reviews, but The Cheesecake Factory deserves it.Definitely won't revisit given the mediocre food quality and terrible service. ◆2nd VisitThe English speaking staff in black uniform were rude and unfriendly. We got seated in a booth, asked for the hh menu as they only gave us the a la carte menu, then told us so unwillingly that if we wanted to enjoy happy hour then we had to move to the bar area. Felt like they didn't even want customers to know there was hh. A lot of new rules have applied. Last order is at 17.45 for hh. No bread provided. Can't make a reservation in advance for bookings after 5pm. Prices have increased.Nachos were topped with mostly cheese sauce instead of real cheese. Cheesecake was alright. Fancy presentation. Tho my friend said the portion got smaller than before.◆1st Visit - DinnerWe ordered 2 glasses of white wine. The first glass looked totally fine, but then the second glass was pinkish in color. Obviously the wine had been poured in a glass with red wine inside that hadn't been washed. Spoke to the manager and they changed to a new glass without apologizing.Buffalo wings were super dry and oversalted.Pasta was al-dente. Served warm but not hot.…Read More
The Cheesecake Factory
2025-09-05
The above review is the personal opinion of a user which does not represent OpenRice's point of view.
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Dining Method
Dine In




























































