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treeeehouse's Profile

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Level 1Hong Kong
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Dismal dining experience at the aroma wine bistro
Aroma Wine Bistro
2025-01-12
To all who wish to visit this restaurant, I sincerely advise you to stay away for your own sake. We had high expectations on this restaurant based on comments here and instagram reviews. To our disappointment, the dining experience was extremely lack luster and the service was awful. In all honesty, the small bites and the yellow chicken were not spectacular but fine. The pastas on the other hand, were a criminal disappointment. We ordered the chitarra pasta with seasonal truffle and mushrooms, and the red carabinero prawn paccheri pasta. Instead of serving chitarra and paccheri, we were given the typical dried linguine that you can buy from supermarkets at a discounted price. When enquired about the change, the staff just casually shrugged it off with a blunt attitude and said it happens since the chitarra and paccheri were sold out, not providing any sort of sincerity. It is the restaurant’s responsibility to inform their customers in case of any change in menu, and we were never informed of such changes until the plates were offered to us. Since they serve a very limited choice of carbs (only 2 pastas and 1 risotto on the entire menu), we kept the plate. The taste was quite bland with the steep price they asked for. Looking back at previous reviews, there has already been multiple comments stating that the restaurant owners’ poor attitude and disrespect to guests, as well as significant deterioration in their quality of food contradicted by increasingly staggering prices. For its price tag, there are much better restaurants which can offer both better quality of food and better services. Fellow diners, please beware and stay away from this restaurant if you do not wish for a disappointing night.…Read More
The above review is the personal opinion of a user which does not represent OpenRice's point of view.
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