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Restaurant: Spiga
Offer: Dine and earn miles at this Cathay partner restaurant !
Dine at partner restaurants and earn up to HKD4 = 2 miles as a Cathay member. T&C apply.
Terms & Details:
  • Asia Miles can be earned on eligible transactions of up to HKD10,000.
  • Members can earn HKD4 = 1 mile when dining at Cathay partner restaurants and presenting a membership QR code.
  • Standard Chartered Cathay Mastercard® holders can earn HKD4 = 1 mile when dining at our partner restaurants, plus HKD4 = 1 dining rewards when you pay with your card for a total of HKD4 = 2 miles.
  • Asia Miles earned are based on the total amount spent including service charges, taxes and tips.
  • Asia Miles may not be earned on certain promotional menus. Please check with individual partner restaurants prior to dining.
  • Asia Miles will be credited to members’ accounts 7 working days after each eligible dining transaction.
Other Cathay Terms & Conditions apply.
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2018-06-25 4178 views
We had seen the menu online before coming here and expected the salad and dessert buffet to be $188. Turns out, because it was a public holiday(?), they were serving a special brunch buffet menu for $388. Ok, fair enough, guess it was our fault and we should have double checked. However, we wanted to see if the $188 buffet was still available. Doesn’t hurt to ask right?Everything went downhill from there.The server/manager? (he was the only male staff in a suit who walked around with an unmistak
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We had seen the menu online before coming here and expected the salad and dessert buffet to be $188. Turns out, because it was a public holiday(?), they were serving a special brunch buffet menu for $388. Ok, fair enough, guess it was our fault and we should have double checked. However, we wanted to see if the $188 buffet was still available. Doesn’t hurt to ask right?


Everything went downhill from there.


The server/manager? (he was the only male staff in a suit who walked around with an unmistakable sense of self importance) came to our table thinking we wanted to order but instead we asked about the other buffet menu. He replied condescendingly that the only buffet menu is the one in our hands. Uh, thanks for talking down to us? It’s amazing how a cheap suit can make an unrefined man so arrogant. Nothing against his uniform, but hey, manners maketh man.


Ok fine, having a random stranger give us major attitude is not the best way to start a birthday brunch with my girlfriends but since we were here already might as well stay. The buffet comes with a main, so we decided to order 1 main each for the 5 of us. These “upscale” restaurants usually have small portions anyway.


Unfortunately, it was again the cocky manager who came to our table when we wanted to order. When he found out we were ordering 5 mains, he said something along the lines of - “wow, that’s a lot of food. You ladies must be very hungry”. With the same condescension as before, of course. Excuse me? That comment was wrong for many reasons. Besides, last I checked the main was INCLUDED, what’s wrong with getting the full amount of food we’re paying for? We later figured that he probably didn’t want to waste food, thinking we wouldn’t be able to finish everything. No wonder he said he’d give us only 2 of the 5 mains first. Under other circumstances I may have attributed that to thoughtful service but with all the snarky comments this guy was making I don’t think he was being so kind.


To be fair, apart from that one guy, everyone else who worked there seemed really nice. The food is ok, not bad, but the service was truly disappointing and simply unacceptable.


Needless to say, we won’t be back.
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Dining Method
Dine In
Spending Per Head
$420 (Lunch)
Celebration
Birthday