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I am still very upset whilst writing this review. I went to your place for a brunch with my wife. Unfortunately one of your staff spilled a coffee desert over my wife's coat which we had not even ordered. Then she laughed about it with her colleague at the counter. My wife and I are pretty doubtful whether her apology was sincere. Later, we were served chicken wings which had not been cooked well. When I complained I was only told to be polite. This is ridiculous!!! I will not recommend this pla
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I am still very upset whilst writing this review. I went to your place for a brunch with my wife. Unfortunately one of your staff spilled a coffee desert over my wife's coat which we had not even ordered. Then she laughed about it with her colleague at the counter. My wife and I are pretty doubtful whether her apology was sincere. Later, we were served chicken wings which had not been cooked well. When I complained I was only told to be polite. This is ridiculous!!! I will not recommend this place to my family and friends. You have a lot to do to get things right in your café....from your poor service to your cooking skills.I was served a raw fried chicken wings! It is not only disgusting but it can also cause a serious health issue. Anyone out there should know that The Alchemist Mail Café in Sha Tin can serve poor quality food. It is very careless and dangerous.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2017-12-16
Dining Method
Dine In