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2023-06-12
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My whole dining experience at the restaurant is EXTREMELY disappointing. 1. Upon arrival, I noticed a few flies hovering around our reserved table. Though I requested a different table, the staff were unable to accommodate my request. However, they offer to kill the flies with an electric racket. I felt super uncomfortable as the dead flies fell onto the table, so I stopped him, the manager then said the flies will fly away as he turned the air conditioning higher. 2. the lack of staff during pe
1. Upon arrival, I noticed a few flies hovering around our reserved table. Though I requested a different table, the staff were unable to accommodate my request. However, they offer to kill the flies with an electric racket. I felt super uncomfortable as the dead flies fell onto the table, so I stopped him, the manager then said the flies will fly away as he turned the air conditioning higher.
2. the lack of staff during peak lunch hours. Only two members were serving the entire restaurant, and one of them (the female staff) had a bad attitude and was not very friendly at all. The service was super slow, no one was available to take our order and we were not offered any tea until I chased them for a few times.
3. when we tried to order four glasses of iced lemon tea, we were informed that only three glasses (?!) were available. The staff member seemed annoyed and didn't offer any other options nor explanation.
4. we ordered a fried rice, but the restaurant gave us the wrong dish. We did not realize this until a few minutes later when the staff member informed us that the fried rice was for another table. The manager/ staff took it away and went straight to another table. This was very concerning as the dish had been on our table for some time and was exposed to our saliva.
Overall, my experience at this restaurant was EXTREMELY disappointing, especially since I had brought my business partners. I would never visit the restaurant again and would never recommend to anyone.
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