Went to visit this new restaurant for a quick drink before dinner with my friend. This restaurant is nicely located by the Victoria Harbor, stunning view as expected especially I arrived at the magic moment of sunset at around 6pm.
The place is spacious and comfortable, and as we arrive early, the restaurant is quite empty with 5-6 sofa seat tables at window side.
We were arranged to sit at a table in the middle of the restaurant; I request to sit by the window but the reception reject saying those empty tables are reserved for dinner. I totally understood, I asked politely when is the appointment time of those table, and I explain that reception lady that we would leave very soon as we only plan to have one round of drink and can return table when the dinner customers arrive . Yet, the reception refused, and insisted all table were reserved for dinner and dinner time start sharp at 6pm.
Eventually all window seats are kept empty until the moment I left the restaurant at 7.30. And I missed the magic sunset as I was seated at the middle of the restaurant.
I feel the customer service team is very unprofessional ; the whole experience is not satisfactory and comparing with the Les 188 which located at Harbor Grand Hotel and share the same view ; I will definitely recommend Les 188; which have better service and arrangement.
The above review is the personal opinion of a user which does not represent OpenRice's point of view.
1
Dining Method
Dine In
