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2014-09-18
6590 瀏覽
The first thing to grumble about is the slow delivery of food. I already felt annoyed when the first round of sashimi arrived after waiting for quite a while because there were just two thin slices or so for certain kinds of sashimi like the conch and geoduck clam but I remembered I ordered at least 8-10 pieces for each kind of sashimi including the scallop. If it came out to have half of the amount I ordered, I would just be as satisfied but now they only serve one or two slices on the plate
My anger was further aroused when the staff came and told us that both the scallop and tuna fish sashimi were out of stock. I was shocked to hear that because I had not eaten any scallop sashimi at that time. Then the manager came and said normally the food provided at lunch will not be as much and that is why the lunch session is less costly compared to the dinner session. Hearing that, I couldn't help bombarding this irresponsible manager. I responded that I was not using any discount or group coupon and I paid the full price for this Japanese buffet. He was really using a very poor excuse to stop from providing the food that we deserve. And I don't think they charge us at a low price though with almost $190 per head.Besides, the hygiene condition was not good as well. I found a small ant inside my bowl which was not taken seriously by the manager too. He even asked me to pay the bill while I was just beginning to eat the first round of the food.
After refusing to pay unless improvement is seen, the food came more quickly and the manager also asked the staff to bring us a set of tuna plus scallop sashimi. The food is actually not bad but I think the restaurant is trying to fool the customer by not offering certain kind of popular food without advance notice.
The sushi is of fair standard and there's nothing remarkable.
Anyway, they still have some good quality food though the waiting time is very long such as the juicy BBQ pineapple and tempura. Overall I think the hot food is better than the sashimi and sushi.
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