| 2/F, Grand Hyatt Hong Kong, 1 Harbour Road, Wan Chai 灣仔港灣道1號君悅酒店2樓 | |
| Western | Steak House | Hotel Restaurant | Romantic Dining | Special Occasion Dining | Fine Dining |
| 42 vs4 vs6![]() |
| 2/F, Grand Hyatt Hong Kong, 1 Harbour Road, Wan Chai 灣仔港灣道1號君悅酒店2樓 | |
| Western | Steak House | Hotel Restaurant | Romantic Dining | Special Occasion Dining | Fine Dining |
| 42 vs4 vs6![]() |
| Taste | Environment | Service | Hygiene | Value for Money | ![]() |
Alcoholic Drinks | Phone Reservation | Parking |
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Sometimes you need a reason. I am a capricorn. I like reasons to back-up my decisions and doings I had a pleasant experience at the Intercon Steakhouse; it was a night which ought to be repeated; and I knew I had to try out its competitor, the Grand Hyatt Steakhouse. Now, me being me, I found (what I thought to be) the perfect reason to visit - to celebrate and congratulate my friend Dr N for completing her speciality exams!! Opened in April 2011, it has a masculine and old-fashioned decor (leather chairs, dark wood, dim lighting..), the steakhouse at the Grand Hyatt is classic and comfortable. With the food, the menu is simple – no fancy, foamy or fusion dishes– just straight-up, good old classic American steakhouse cuisine. Two seatings available: come early and return the table by 8:30pm or start later at 8:45pm (and we were reminded that). Our reservation was for a Wednesday and I was highly skeptical whether the restaurant would really be that over-booked, and whether we would really have to return our table by 8:30pm. Luckily. We were not shoo-ed away. We were able to take our time. We had a good time. At this point, I must extend my commendation to the (I believe) manager there (because of his different attire). His service was excellent and very personal. He was super helpful sharing with us his recommendations from the menu and most importantly, I could feel actual passion and love for the food. It all shined through his eyes.
...Sometimes you do not need a reason at the outset. The reason often unravel itself. At the end of the day,a perfectly justified reason to eat at this place happened to be - the food. It was a night to remember. It was a night of celebrations. It was a night with unraveled new reasons. Recommended Dish(es):
Crab Cakes Other Ratings: Taste 4 | Environment 4 | Service 4 | Hygiene 4 | Value for Money 4
Recommend |
Grand Hyatt Steakhouse might not be my top choice when it comes to steaks, but they do have a few lovely appetisers and desserts that I really like. (1) Their Seared Maryland Crab Cakes ($280) were delicious, with a beautifully fried surface and generous strands of crab meat in them.
Other Ratings: Taste 3 | Environment 5 | Service 4 | Hygiene 5 | Value for Money 2
Recommend 0 |
The Grand Hyatt Steakhouse has always been on my wishlist of restaurants to try, and my wish came true when Mr. C decided he had a hankering for steak one Sunday evening~ We did not make a reservation since it was a spur of the moment kind of decision, so when we asked the hostess for a table for two we were informed politely that only bar seats were left. We did take up the offer of sitting at the bar, but were later moved to a proper table when one became available. The menu does not have a huge variety for selection, but for a steakhouse variety is not the most important, rather the focus being on providing high quality cuts of meat is. Choosing mains was quite a no-brainer for us since Mr. C was already focused on having steak, he asked the manager who was taking our order to recommend a cut with more of a meaty texture so there would be something for him to chew while I zeroed in on the Barossa Valley lamb rack. It took us a longer time to choose what we wanted as appetisers as there were quite a few things we wanted to try, in the end we chose half a dozen oysters, three different types of appetisers that the manager agreed to serve us in minature portions as well as lobster bisque for Mr. C and french onion soup for myself. Something worth a mention is the famed Steakhouse salad bar which you can opt to have as an appetiser or as a main course if you feel the need to fill up on greens. Not only were there a number of different salad combinations to choose from, there was freshly shaved jambon, smoked salmon, foie gras terrine as well as a stand by chef ready to toss-up a Caesar salad at your request. All in all a meal in itself, so even though the name of the restaurant signifies a place for carnivours to gather, vegetarians, there is no need to worry as you are well-catered for~ Before our meal began, four thickly sliced rolls of garlic bread were served to us. Perfectly toasted and warm from the oven, this was deliciously crunchy with the fragrant garlic butter spread generously on both sides. Yummy~
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Date of Visit: Apr 13, 2013 Other Ratings: Taste 4 | Environment 4 | Service 5 | Hygiene 5 | Value for Money 5
Recommend |
GrandHyatt Steakhouse Price is reasonable with romantic environment. It depends on whether customers at the same time are same manner as yours. Because it 's kinda noise with someone hyper. Food e.g. seafood with long leg crab is sweet and salty; crab cake is not special as my expectation. Waygu A5 is great at cooking in medium rare. White Asparagus is very tasty. Yummy! We ordered 1 glass of red wine is okay and normal if it is in hotel price list. Dessert are excellent. I love the rum baba and strawberry tiramisu trifle, which are new to me and balance of sweet and wine. Bravo! It's very impressive that the reception can memorise my name although I was scared of my privacy abused ..haha Price @1800 each person
Foie gras French Toast
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Spending per head: Approximately HKD1800(Dinner) Other Ratings: Taste 4 | Environment 4 | Service 4 | Hygiene 4 | Value for Money 3
Recommend 0 |
The Steakhouse is located where JJ's was which would be OK if they had bothered to change the interior A tiny semi circular table and bar stools which were obviously meant for drinks only for a $2,000 dinner (with one glass of wine) is a mismatch to say the least Other issues that don't match the price tag - average cuts of meat - poor service - for example, no salt and pepper on table and having to go and get it myself because no one was around - garlic bread that you wouldn't be able to tell apart from Pizza Hut garlic bread if tested Also, the wine list was way over the top - I can't remember but lowest price for a bottle of red was around $700 I think and the price for a very average glass of wine was $180. Maybe it was because I had just come back from San Francisco where I bought a superb bottle when dining out for USD28 but the prices are exaggerated, even for Hong Kong I don't mind paying for a premium steak house if that is what it is. For example, the tables, seats, knife selection, salt selection, sauce selection, service, wine, wine glasses, view, cuts of meat etc. of the Intercontinental Steak House are on a different planet for roughly the same price Table Wait Time: 0 minute(s)
Date of Visit: Feb 23, 2013 Occasion: Birthday Spending per head: Approximately HKD1,000(Dinner)
Recommend 0 |
We came here for my boyfriend's birthday dinner. We read all the raving reviews and made reservations in advance, it seemed very busy and sought after, that led us to have sky high expectations for the restaurant. But I'm sorry to say that we were extremely disappointed with our dining experience. It seemed like everything but the steak was up to standard. Quite frankly it was appalling and the service did little in rectifying it.
The scallops were decent, it went really well with the tomato and bacon salsa. I liked this dish
Baked Miso Cod on Cedar PLank 7/10
USDA Angus Beef
Canadian Porterhouse Steak
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Date of Visit: Jul 21, 2012 Occasion: Birthday Other Ratings: Taste 3 | Environment 4 | Service 2 | Hygiene 4 | Value for Money 3
Recommend 0 |
Tagging along a friend who's a patron at The Grand Hyatt hotel the other time, I finally had the chance to visit this hard-to-book steakhouse in town! After rounds champagne at the Champagne bar at happy hour time, everyone was hungry and this friend of ours managed to bring us up to the steakhouse without days of prior booking. Everyone was excited! The atmosphere is good, nice decor (what less could you expect from a 5-star hotel!). The friend ordered his favorite and they all turn out to be YUMMY! Good sparkling white wine from the Italy with nicely cooked steak and "(I forgot how they cooked it) bone marrow~~ I can still recall how tasty the food was! (and of course it was a treat from a friend so I can't evaluate the value for money side of the dining)
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Date of Visit: Jul 10, 2012 Spending per head: Approximately HKD500(Dinner) Other Ratings: Taste 5 | Environment 5 | Service 5 | Hygiene 5 | Value for Money 4
Recommend 0 |
WELCOME TO CRS, your local authoritative culinary guide. We aim to provide the public with unbiased quality ensured reviews. FSAP Grade: A* 91/100 Food: 48/50: The food was excellent. Various cuts of succulent beef were offered with a myriad of sauces complemented with abundant sides. We had strip loins ranging from 6OZ to 10OZ with sides of truffle french fries, salads, and creamed corn. The smorgasbord of food went well with wine and soft drinks. The meat was tender and soft. Service: 17/20 Patrons are greeted by a receptionist who then takes you up via a lift. Booking is essential as this restaurant is always very popular. Staff were courteous and helpful. They had lots of knowledge about the menu and were quick to suggest items. Food was delivered on time and very fast Ambience: 9/10 This restaurant is a sit down smart attire affair. The restaurant was cozy and had the typical american steakhouse feel which, with artfully designed dim light, induced an impression of luxury. Price: 7/10: Be prepared to pay. Its worth it though for special celebrations. Recommended Dish(es):
Steak,frenchfries,wine Table Wait Time: 0 minute(s)
Date of Visit: Aug 17, 2012 Spending per head: Approximately HKD500(Dinner) Other Ratings: Taste 5 | Environment 5 | Service 5 | Hygiene 5 | Value for Money 4
Recommend 0 |
I made the reservation in late Aug. In order to try their desserts, we gave up the buffet bar. We finally decided to order 1. Crab Cakes for starter the crab is very fresh...it's the best crab cakes i hv had in HK. 2. T-bone for main We ordered medium. The steak was very juicy and most importantly it wasnt over-cooked. If u are meat lovers like us, 28oz is for sure not enough. 3. Apple Crumble for dessert The apple crumble tastes a bit sour, but is perfect match with the vanilla icecream. The icecream is soft and creamy.One cup is definitely not enough for 2 of us to share. Luckily, they are very willing to refill another cup for us. Service: The service is quite nice. The girl who served our table (seems called Janet) is very kind and give us lots of advice on food. Environment:: The environment is nice however there's only 1 toilet for women. Recommended Dish(es):
Crab Cakes,Vanilla Icecream Date of Visit: Oct 17, 2011 Spending per head: Approximately HKD700 Other Ratings: Taste 5 | Environment 4 | Service 4 | Hygiene 4 | Value for Money 4
Recommend 0 |
OK, let me start at the outset that if you want to read a favourable review, don't bother reading on. Booking My wife and I had wanted to try this out for our wedding anniversary so I had taken the trouble to book about 3 weeks in advance for a weekend in August - only to be told that we would usually need to book 1 month in advance for weekends. Leaving me no option, I had then chosen to go for my wife's birthday, i.e. about 6 weeks later. We were only given the choice of 2 time slots, 6pm or 8:30pm - we chose the former. Confirmation The restaurant called up one day before the dinner was set to take place, reminding us of the reservation and emphasing that the table had to be returned by 8:30pm. Re-confirmation Nobody starts a proper dinner at 6pm, especially in Hong Kong where most people finish work no earlier than that time. Yet, the restaurant called at 6:10pm to check if we would be coming. Seating Despite having made the reservation more than 6 weeks in advance, we were led to a table near the entrance with pinewood flooring all around. This was like being seated at the corridor where every patron would walk past us, not only making incredible noises with each step but also under his/her inquisitive eyes. Were we supposed to be the restaurant's models? Were our dishes supposed to be demos of the food they serve? Why weren't we put in the main seating area of the restaurant where there was plush carpeting? In addition, our table was beside the salad bar and where the serving staff mingled with the managerial staff. It was really like a market place - no more no less! Service The waitress for our table was the most pleasant surprise for the entire evening. She was very nice, knowledgeable and attentive - no faults there. The manageress also came round during the meal to check if everything was ok - a very professional gesture. But, a strong word cannot be left unspoken on the attitude of one of their male managers. He came by our table without greetings, and practically threw the menus on us, never bothering to tell us anything at all. This same person came later on towards the end of our main course to clear our tables for desserts with the same manners - not a single word was uttered, no 'excuse me', no 'how was your steak', no nothing! As we could not finish our desserts, we wanted to have them taken home. This message was conveyed by the female waitress to this same man. When he returned, he just threw the doggy bag on our table. What is this, I asked myself. If he was so unwilling to be a member of the serving staff, what was he doing there? Food I had a prawn cocktail while my wife had an onion soup. I have tasted better and fresher prawns at other steak houses and the sauces that came with them were comparable to those from any local supermarket. The onion soup was covered with a thick layer of crusts and along with the over abundance of half-cooked onions, it was like chewing on a vegetable pie. I had their daily special of Spanish beef, cooked to medium rare while my wife had the American tenderloin prepared to medium. They and the side dishes were ok, nothing much to write home. We have tasted better beef in town. Some experience In addition to the unpleasantness of the location of our table, the attitude of some of the staff members, the mediocrity of the food, there were patrons who went around snapping pictures of the restaurant, the salad bar, and for that matter, everything within sight (for this column perhaps?). What is this, a circus? We didn't pay close to $1,000 per head to be surrounded by people who show no respect to fellow patrons. No, we will not return! There are other steakhouses who really care about their patrons, there are places with more ambient atmosphere, there are also those whose serving staff go that little bit farther to make our visit a memorable experience! Table Wait Time: 0 minute(s)
Date of Visit: Sep 08, 2011 Occasion: Birthday Spending per head: Approximately HKD800(Dinner) Other Ratings: Taste 3 | Environment 1 | Service 1 | Hygiene 3 | Value for Money 2
Recommend 0 |
I have been anticipating my visit to Grand Hyatt Steak House for quite some time but then it still took us almost a month lining up in the queue. They serve 2 slots - 1900-2030 then 2030 till late, this is a bit awkward seeing this arrangement in an upscale restaurant. I am not a big fan of steak (anymore) so I will only try once in a while @ the reputable restaurant. Honestly, there are not that many decent steak houses in town & majority of the nice ones are over-priced. So there we go... Grand Hyatt Steak House is situated at the old spot of JJ club, they provide valet parking which is convenient to those who prefer to drive there. The decoration & ambience of the restaurant is very proper, not too "romantic" or ornate. I am quite surprised & delighted about their table setting, they space out the table nicely so you can have your own comfort zone to enjoy the meal
Main course menu
Dessert menu
Cold dish
Remark: A gentle reminder, you have to finish the ice-cream in a hurry due to its soft serve nature otherwise it melts within minutes. We told the Caucasian manager re this little disappointment, he apologized to us & assuring us that he can always replace us with another fresh cup of ice-cream if needed. Bingo, another bonus point added -> great service
Recommended Dish(es):
Porter House Steak,Chocolate Mud Pie Date of Visit: Aug 10, 2011 Occasion: Anniversary Spending per head: Approximately HKD1200(Dinner) Other Ratings: Taste 5 | Environment 5 | Service 5 | Hygiene 5 | Value for Money 5
Recommend 0 |
Grand Hyatt Steakhouse(GHS) is definitely one of the hottest steakhouses in town these days - may be the hottest restaurant in general! I have always been a great steak lover. Back in my days in NYC I ate steaks 3, 4 times a week. Steaks of all sort, from dry-aged (the real ones, not the fake ones in HK), Black Angus, USDA Prime, Japanese Wagyu, and of all cuts, are so easily attainable and at such reasonable price in NYC, it's almost a crime not to eat steaks often. In Hong Kong, steaks are expensive fares, and the lack of bone-in steaks or bone marrows from the US (due to the ban of importing beef bone because of mad cow disease) or properly dry-aged steaks, certainly adds a grey shadow in the variety of good steak options. With so much hype and long wait in reservation, my friends and I went to GHS on May 31 to see what they could offer. (*Please see note) Garlic bread (Complimentary)
Garlic Bread
Broiled Alaskan King Crab Legs garlic butter
Seared Maryland Crab Cakes sauce remoulade
Maryland Crab Cakes
Steak Tartare grilled sourdough bread
Steak Tartare grilled sourdough bread
Steakhouse Salad Bar
Salad Bar- love the fatty pata negra
Steaks: Nebraska USDA Prime Beef: Ribeye 18oz Complimentary Green Pepper and Brandy Sauce (didn’t use)
Very nice crust and grill marks.
http://www.openrice.com/restaurant/commentdetail.htm?commentid=2178968
Duck Fat Potato Fries
Duck Fat Potato Fries
Dessert: Apple Crumbles homemade ice cream
The ice cream was thick, creamy, and rich! The velvety texture complemented the apple crumbles superbly. I can totally eat another serving of the ice cream alone. Overall, I found that GHS is certainly the best valued steakhouse in town these days. Perhaps I didn't have the best steaks I have had, but I am quite impressed by the grilling skill of the kitchen, and I think they work well with what they have available as steak options. Desserts were surprisingly good, and I really want to go back and sweep their dessert menu! * Price has increased since June. Please check the most updated price list with restaurant Recommended Dish(es):
Apple Crumbles homemade ice cream,Nebraska USDA Prime Beef: Ribeye Table Wait Time: 0 minute(s)
Date of Visit: May 31, 2011 Spending per head: Approximately HKD500(Dinner) Other Ratings: Taste 4 | Environment 4 | Service 4 | Hygiene 4 | Value for Money 4
Recommend |
-took about 6 weeks to get a table on a Saturday night here -all the dishes were excellent, nothing to complain about -waiter and manager were attentive -tables were nicely spaced out, and not overcrowded at all -didn't chose the salad bar to prevent myself from being full before the main course started with garlic bread sharing two soups, clam chowder, lobster bisque
Recommended Dish(es):
Porterhouse Table Wait Time: 0 minute(s)
Date of Visit: Jul 23, 2011 Occasion: Birthday Spending per head: Approximately HKD1200(Dinner) Other Ratings: Taste 5 | Environment 5 | Service 5 | Hygiene 5 | Value for Money 4
Recommend 0 |
Heard a lot of good comments about this steakhouse and gave it a shot last week (a month advance booking). Though a 30 something years old man, had not visited JJ's in the old days. So this is my first time to JJ's. A party of six, which we ordered some appetizers and couple of us ordered salad bar. Other critics have a lot of pictures, so will skip the picture part. Salad Bar: Awesome choice, food look fresh, great taste and definitely value for money. We then ordered steaks: Short ribs, Tenderloin, T-Bone, Prime rib, Cowboy chop. Frankly, no surprise at all apart from the Short ribs which I would give them an 8 out of 10. The rest, really not that good. If I were going to rank Ruth Chris, Morton's, Grand Hyatt and Lawry's, this would be my comments: - Lawry's - upgrade from cafe de coral, feed your stomach and pretend to be high class. - Morton's - I just don't like the grill - Ruth Chris - I favor this the most, but what can you say when they cook it with a lot of butter, it must smell good (but very unhealthy!) - Grand Hyatt - Value for money but prefer the steaks from Ruth Chris Dessert no surprise at all. Service is VERY good. Good that we've AE card and enjoyed a 15% off. The reason why I am so picky on steaks is that we have been making our own - Australia A9 wagyu beef from City Super or Great. Cost is about $300-400, you just need to fry both ALL sides lightly, make sure the juice is sealed, then put in the oven for 10 mins at around 250 degrees, flip it for another 10 minutes, then you will have your medium steak. Put some sea salt on top of it, no gravy, no mustard, you will love it!!! P.S. I am a new critic on openrice.com but have been spending a lot of time, money, pleasure, passion and health (high cholesterol alerady) in food. I enjoy hawkers' stands all the way to 6 star hotels. Recommended Dish(es):
Salad bar Date of Visit: Jul 15, 2011 Spending per head: Approximately HKD1000(Dinner) Other Ratings: Taste 2 | Environment 5 | Service 5 | Hygiene 5 | Value for Money 2
Recommend 0 |
I am writing this to give a BIG applause to the Grand Hyatt Steakhouse staff. Husband and I had such a wonderful evening that I have to create an account to write about it so everyone would know – a true 6-star experience! We are a big fan of hotel dining, but it has been awhile since we found satisfaction in hotel restaurants. Many are over-priced and offer unstable food quality, uncomfortable setting or poorly trained staff. And last night, we were back to true hospitality at the Grand Hyatt Steakhouse with gracious service and excellent food! Our happy journey began with the phone booking. The receptionist was friendly and had all the patience to answer our questions. And when we arrived at the restaurant, we were greeted by decent young ladies and led to our table. The waiter, a charming young man, brought in our menus and offered us water to drink. And not long later they brought in a big plate of nicely toasted garlic bread. As I do not take garlic, they went right away to bake another whole wheat French roll just for me. We looked through our menus. At one point I worried that with such dark lighting I would not be able to read, but then realized they had spot lights lighting at the right place. Very thoughtful! Having heard so much about their salad bar we decided to go for it. And as we are not big eaters we ordered a 16oz strip loin to share, an apple crumble with Ice-cream and a glass of Cabinet Sauvignon. The salad bar was truly amazing! They had a selection of different mixed salads on one side, parma ham, smoked salmon and foie gras in the middle, and green vegetable on the other side. We took a bit of everything. The different mixed salads all had their own unique taste – mushrooms, zucchinis, cucumbers, salad nicoise etc. The chef has a great talent preparing simple dishes to make them outstanding! The parma ham was good, as everyone says, but the house-made smoked salmon was the hero as it was so well prepared – rich in the flavors, full of fat aromas and does not have any fishy smell at all. They also had all kinds of garnishes: well toasted nuts, cheese, soft boiled eggs… and each single item was prepared to its perfection. We really appreciated the compassion of the chef who designed and prepared for the salad bar! And with a price of $150 per head, it is just way too value for money!! The waiter made sure we have had enough of our salad bar before he brought in our main course. A small mistake they have made, we ordered the steak as medium but it came in medium rare (they put a wooden stick on it to show), but it did not matter much. We have had better steak before, but at a price of $480 for 16 oz, we were totally satisfied with the quality. It came with a sauce, which I chose for green peppercorn, something difficult to find in Hong Kong. It was prepared just right. They also had different kinds of house-made mustard, which were of super quality and had again unique flavors to bring out the taste of the steak. When we were having the main course, the restaurant manager, a friendly European lady came for a short chat. What we like so much about the service here is that the staff are warm, professional, and they know when to come to serve, when to leave you alone, and they are all knowledgeable about their restaurant and food, not to mention they are all energetic, and good looking. We were at a Michelin 2- star restaurant not long ago and were totally pissed off by their arrogant, pretentious and unprofessional attitude. It makes a strong contrast. We felt even more spoiled when our apple crumble arrived! On a huge plate we had two big bowls, one filled with a big portion of apple crumble and the other huge amount of soft ice-cream, good for 4 people to share! It took us awhile to wash down half of the crumble, which was baked just right and with the amazing proportion of sweetness and fruit and crumbles. It goes just right with the soft ice-cream, which again we could not finish. The waiter was so kind to pack the crumble for us to take away, and reminded us it would taste best if we reheat in an oven. Before leaving I went for the washroom and checked around the rest of the restaurant. As others say, it still looks like JJ’s which brought us great memories as those-were-the-days crazy hang-outs and dating and dancing. The restroom is also clean and fresh and as it should be for fine dining. The bill came at about $1350, as we turned out to have ordered the most expensive red wine by glass at $330. It was probably a good wine from Napa Valley (as the bottle looked very special), but we could not tell the difference as much. But as the total experience was so positive and we felt so pampered, one perhaps over-charged glass of wine became insignificant. It was raining and when we were waiting for for the valet parking to bring our car we felt so satisfied and lucky. Thank you again for the great evening. You have restored our confidence to hotel dining in Hong Kong. GHSH, we will be back!
JJ's atmosphere and design
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Date of Visit: Jul 18, 2011 Spending per head: Approximately HKD675(Dinner) Other Ratings: Taste 5 | Environment 5 | Service 5 | Hygiene 5 | Value for Money 5
Recommend 0 |