|Taste ||Environment ||Service ||Hygiene |
Value for Money
Hair in salad, and unapologetic about it Nov 16, 2010
The place is relatively new, and I came to know about it because I received their promotional flyer in my mailbox, 30% off, so decided to try it out with a few girlfriends.
The decor is quite nice, spacious, and they separated those who want yakiniku from the isakaya section so the smoke won't stink out the rest of the diners. It's well lit, with attention to details such as tissue paper and packets of wet tissue on the table as oshibori. They left a pot of tea on the table for us to refill by ourselves, which I don't mind as it means I don't have to flag down someone every time I drink 2 sips.
The menu was a little too extensive, and it was rather tiring to go through the whole thing and decide on what to order. We ended up with deluxe sushi selection,
a seafood sushi selection,
yakitori selection (7 skewers),
an extra ox tongue skewer, smoke salmon salad, mentaiko and cheese egg roll, tempura inaniwa udon in soup, and a sashimi rice bowl with miso soup.
The fish were all fresh and tasty, and the uni was creamy despite a lack lustre appearance. The udon was al dente but the tempura batter was too thick and hard, not fluffy at all.
I didn't try the egg roll as the mentaiko looked rather artificial in colour, but my friends said it was alright.
The skewers were OK, but the selection was not exciting, and it was different to the one shown in the menu, which had things like hotate, mushroom, leek and other things I like on it.
The only terrible dish was the salad. The salmon was dry and unappetising, and looked and tasted like poor quality, off the shelf value pack stuff. What's worse was an obvious piece of black hair, about 1 inch long, entangled amongst the greens. I should have taken a photo as proof. I asked the manager looking person over and showed it to him, his response was "but you've almost finished the salad la, I'll change your dish lor". What kind of service/attitude is that? At least apologise and appear sincere about it! I insisted firmly but politely that this is a matter of hygiene and not a matter of how much I've eaten from the salad or the price, so he asked another guy over who promptly offered to deduct it from the bill. Later on we asked the so-called manager again for some soya sauce dishes for the sushi, he seemed busy and just waved us off, like "yeah yeah I'll get back to you". Oh dear, another big cross against his performance. When he came back again he just bluntly asked "what do you want", and all of us unanimously said "soya sauce dishes!". The tempura didn't come with any dipping sauce, maybe they presume you'll dunk it into the udon soup, but the same manager offered us some sauce when we tried to stop him from removing our udon bowl of soup.
I hope they improve on their services as it drags down their overall performance. The food is decent and there were a few groups of Japanese people eating there, so that's some quality assurance that the food is at least passable. The 30% discount made us feel slightly better, but it's hard to get rid of that after taste of poor service.
Table Wait Time: 0 minute(s)
Date of Visit: Nov 16, 2010
Spending per head: Approximately HKD130(Dinner)
Value for Money3