My mum and I went for a weekend high tea this afternoon. We didn't realised that we would have to make a reservation before our visit to the cafe. When we walked into the cafe, the manager ( I assume, as she's the only one wearing a suit) at the counter has no respect to us what so ever. She told us that there are no space and she doesn't know how long we would have to wait until one of the 7 tables will be finished. (Her attitude was sick, and act as if we do not have money by looking down on us throughout the whole conversation) I said to her your shop don't close until 8pm, it was 3pm at the time, and I doubt the current people will eat till it closed.

She told me to make a booking, but we would not be available to book it until a week later.


I didn't believe that the serverations would even be full during the weekdays, and I told her to check on 28th. And guess what, "no one" was reserved...how suprise!!! I made a booking on the 28th, plus, also left my mobile with her to call back when one of the customers finished, and so she did.
We returned about an 30mins later. Just as when we were trying to place an order of the 2 person tea set, the waiter told us that "everything" are sold out. (We thought, why the hell did you call on our mobile, if there are no food to be sold be the cafe). "there are 1/2 set left overs" she added. I told her to double check with the kitchen and so she did, and it just happened that "there are still food available". The whole experience was a total mass.
The manager has no interest to serve and provide any service to the customers. The waiters around are gossiping around doing nothing, except for one out of the five. Taking turns to chat on the casher's phone with their friends and hiding at the back of the cafe.
* Overall, $298 for 2 person's set, food wise, I must say, we have had better at both local hotels and cake shops around the area. Sauage roll, spin roll, scone...basic cheap stuff.
* Atmosphere wise, sigh...the air conditioning temperature is under approx. 20C average blowing right above your head from the indoor area. Thus, it takes at least 15mins walk from the MTR.
* Serving china are clean and neat, girly colours in pink and green, but nothing special.
* As per the gift cream, I guess the cost of the meal has already covered it, so I wouldn't say that is valuable.
Having said the aboves, I would NOT suggest people to go, unless you are ready for the rude low life waiters to roll their eyes at you throughout your meal.