I stood and waited for the ice cream as 2 staff members were busy fulfilling everyone's orders on the cold stone. The ice cream and toppings weren't mixed well together and they looked like they weren't putting much effort in. I figured they are just tired since there were so many people. So once my order is done I just bring it back to my table. We were four people and had all ordered the same size with different toppings. Then we noticed that the size were way off.
One of the staff came by our table while we were eating and mumbled something quickly before leaving. We think that he was telling us to eat faster and leave as there were others waiting. Definitely rude as we were still not done and the table next to us who had sat down earlier were still eating and he didn't say anything. This is what we believed he had said but cannot be sure as it was just quietly mumbled, but based on his hand gestures and facial expression, that is what we concluded. We didn't ask him anything and he just came by.
I would have a hard time coming back here as it is overpriced for what it is, ingredients are not fresh and you just have to test your luck to see if you will be served what you payed for or a lot less. Maybe in the future if I am around at a time when the place isn't packed I'll reconsider, but as of now, I would recommend you to look elsewhere, packed and pricey doesn't equal to good.
Supplementary Information:I'm not sure how long Holly Brown has been around, but I believe it is somewhat new. This is basically the copied version of Coldstone but with lesser quality ice cream. I don't think Coldstone is around Hong Kong, but if you are ever in another country that has it and you like Holly Brown, you should try it.
Date of Visit: Apr 12, 2013
Value for Money2
Keep it up!