For a restaurant that's so remarkly tiny, they really are quite horrible at managing the traffic and customers' orders. The tables are tiny and cramped and they try to fit four people on a table that's only big enough for 2. So if all four people on the same table order the set lunch, you will find yourself eating half the meal off your lap. It's really simple: if you don't have enough space or staff, do not have so many seats for dining-in!
At the counter, I asked for no butter on my bread. When it was ready for me to take away, I asked AGAIN whether it was without butter. Staff said yes. But of course, it had butter on it when I opened it at the office! And this wasn't even the first time, they've done the same thing before. God forbid anyone with an allergy eat their food without checking! I guess next time I will really have to inspect it on the spot before taking it away!
Not to mention you have to queue for about 10 minutes to place your order with just 2 people in front of you, because for some incomprehensible reason, they have to serve all the people who are waiting to pay their dine-in bills first, despite the fact that people in our queue had been waiting there first and for a long time.
I understand that places get busy at lunch time, but the worst thing about this place is the attitude of the staff. The manager always speaks with this condescending and commanding tone, as if she just doesn't really want to deal with you. A couple of the other staff also speak in a very dismissive and disinterested tone. If they don't have the capacity to deal with or manage so many customers, they really ought to reconsider doing this business.
Takeaway Wait Time: 15 minute(s)
Value for Money2
Keep it up!