139
32
16
(Non-member)
0
0
Poor service and food
2005-10-12 24 views
We went to this restaurant 2 days ago after reading attractive columns on magazines. Tables are pretty crowded so the place is quite noisy. When we ordered, one of the young waitresses knew almost nothing about their dishes and couldn't explain how the food is cooked, what's in a dish, etc. to us. She just repeated the one-line description of the dishes to us. When we told her we wanted to share the pasta (as we're going to have a second main course), she said their pasta is much smaller th
Read full review
We went to this restaurant 2 days ago after reading attractive columns on magazines. Tables are pretty crowded so the place is quite noisy. When we ordered, one of the young waitresses knew almost nothing about their dishes and couldn't explain how the food is cooked, what's in a dish, etc. to us. She just repeated the one-line description of the dishes to us. When we told her we wanted to share the pasta (as we're going to have a second main course), she said their pasta is much smaller than those of Spagetti House!! When we tried to talk to the Chinese manager he just asked another guy to take our order and didn't even bother talking to us! The 3 young female waitresses there are really incompetant to work in such a restaurant and the Chinese manager keep telling jokes with them while at work! The Italian manager and chef only talked to gweilos and ignored all Chinese customers! Everything is self-help (ie have to ask them for olive oil and vinegar for bread) and they just put them on the table, like at Spagetti House or Pizza Hut! Food is not worth their price. We ordered a baked sea bass (over $300) as main course but it's not worth it at all! The other 'signature dish' duck breast is even worse! Over $250 for this dish but the quality is the same as other places at a much cheaper price! All in all, service is really poor here and the food is not worth the price at all. We paid $1500 for 2 (already with 20% off with HSBC card) but what we got was like from a local western style restaurant at $500 for 2! I definitely won't go there again. Think twice if you want to try out this place!
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
  • Recommend
    Recommended
  • Report
Post
DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Spending Per Head
$750