Read all the good comments and went there for late lunch buffet (effectively it is tea buffet but they somehow call it the second round of lunch buffet), the result is - disappointment!
The food is alright but definitely not up to the 5-star hotel level. I am not sure if this is a 5-star of 4-star hotel so it is fine with me. The problem is the attitude of the staffs (some of them, in fact many of them) as well as the attention to details. Classic examples are:
1) For the sushi and sashimi, the wasabi and soy sauce provided were those little packs used in the "cheap" sushi takeout places. The taste of the so-called wasabi is highly chemical. Of course I am not expecting the natural grown and fresh wasabi, but at least it should provide normal ones like those in the rotational sushi shops. In fact I have never seen such (takeaway wasabi and soy sauce) in any hotel in Hong Kong before.
2) There is a grill section. In front of the grill, the plates were half full and all the beef were well done (in fact more like 110% done). I asked the cook behind the grill who was supposed to entertain the customers if he could get me a medium. He looked up slowly, gave me an impression that he was annoyed, and said "come back later and see if there is any lah". Sounds familiar to me like I was in mainland 10+ years ago....
3) Other than 3-4 staffs, most wait staffs are not professional. Many of them grouped together (2-3 in a group) and "chit-chat" but neglected the customers. Many of their conversations were heard by the customers and what I heard was some gossips and criticism on other staffs or managers. Certainly not well trained.
Many 4-star hotels offer much better food and services than this one and are more value for money. Why should I come back again?
看到先前很多好評，也打電話預約星期日的 lunch buffet, 獲告知9月份後星期日將轉為brunch,價錢仍待確認，預計約$500.- 如 Foresti 所言，此酒店非5星級，如斯價錢真的非常進取，莫非管理層認為他們食品的質素及服務比之洲際、 W hotel 等有過之已無不及? 實在非常期待此 Sunday brunch，看看是否 value for money.
The food is alright but definitely not up to the 5-star hotel level. I am not sure if this is a 5-star of 4-star hotel so it is fine with me. The problem is the attitude of the staffs (some of them, in fact many of them) as well as the attention to details. Classic examples are:
1) For the sushi and sashimi, the wasabi and soy sauce provided were those little packs used in the "cheap" sushi takeout places. The taste of the so-called wasabi is highly chemical. Of course I am not expecting the natural grown and fresh wasabi, but at least it should provide normal ones like those in the rotational sushi shops. In fact I have never seen such (takeaway wasabi and soy sauce) in any hotel in Hong Kong before.
2) There is a grill section. In front of the grill, the plates were half full and all the beef were well done (in fact more like 110% done). I asked the cook behind the grill who was supposed to entertain the customers if he could get me a medium. He looked up slowly, gave me an impression that he was annoyed, and said "come back later and see if there is any lah". Sounds familiar to me like I was in mainland 10+ years ago....
3) Other than 3-4 staffs, most wait staffs are not professional. Many of them grouped together (2-3 in a group) and "chit-chat" but neglected the customers. Many of their conversations were heard by the customers and what I heard was some gossips and criticism on other staffs or managers. Certainly not well trained.
Many 4-star hotels offer much better food and services than this one and are more value for money. Why should I come back again?
Other Ratings:
Keep it up!
Interesting
Touched
Envy
Cool Photo