Didn't really mind the 30 mins waiting as I didn't make reservation. What was most disappointing was the food quality and portions. For this price, I would expect the 'seared tuna' to have a bit more vegetables & tuna. The portions have actually shrunk compared to the first time i went a few months back. Instead of including banana bread with your salad by default, you now have to request for it additionally.
As for the main course, spaghetti with 'slow-cooked meatballs' was the worst i had in years. Meatballs were dry, dull and tasteless. Maybe they should call it 'over-cooked meatballs' instead.
In any case, service is usuallly pretty good but at the end of the day, i would choose food quality over service any day of the week. Don't think i'll go back anytime soon.