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2009-12-29 107 views
I went there to celebrate a friend's birthday. It was a location that was picked by that friend so I happily obliged to give my attendance since it was her birthday. There were 7 of us attending. Environment:The lobby looks a bit too endeavoring to stand out without a welcoming or relaxing atmosphere. I guess the hotel targets young local people, since its design and feel is way behind 5 star international hotels. To get straight to it, the food suck, service is unacceptable, particularly whe
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I went there to celebrate a friend's birthday. It was a location that was picked by that friend so I happily obliged to give my attendance since it was her birthday. There were 7 of us attending.

Environment:
The lobby looks a bit too endeavoring to stand out without a welcoming or relaxing atmosphere. I guess the hotel targets young local people, since its design and feel is way behind 5 star international hotels.

To get straight to it, the food suck, service is unacceptable, particularly when I am paying $600 per person (after the 10% service charge).

FOOD SUCK.
There are no many food to choose from, there are only 3 isles of food very sparsely spaced. There is no clear defined section of food. I guess when one pays $600 per person for a dinner, they would expect to have plenty of luxury food, like lobster, crabs, large prawns, oysters, because seriously, with $600 I can buy 6 decent dinners. BUT, there was no lobster when I when there, only clams from boston lobster (without the lobster itself). There were long legs crabs, but the restaurant rarely refills them. I was there from 7 to 10 PM and they have only refilled the long legs crabs about 3 to 4 times... The prawns are small and not fresh. There is no roast duck, no roast pork.

For the oven cooked meat, it was a bit cold and they do not even have mustard. When I was there to ask for English mustard, the guy serving the food pointed me to another counter and that counter pointed me to another counter. Finally, they perceived that I was serious to get my mustard so they gave up fooling me around and told me that I need to ask a waiter for it from the kitchen!!

Fruit. I love fruit, but there were only 3 types of fruit. ONLY 3!!! Watermelon, melon, and another type of melon that I dont even bother since they were not ripe.

Salad. This is pathetic. There is only 2 to 3 types of dressings and the vegetables are not refilled timely enough. So I was always getting the veggies from the left overs from the bottom of the bowl.

Think before you go. For us 7 people, that is $4,200 in total. We each can order a decent size abalone to have it served like a steak, and plenty of other well cooked and expensive dishes of food. If you want a nice atmosphere to eat, then there are plenty of nicer place. If you want to have buffet, then there are plenty of proper 5 stars hotel to choose from that know how to serve buffet with staff being properly trained. To be fair, most of the staff were very kind and welling to assist, but they just do not have the etiquette of a 5 star hotel staff.

This is the worst buffet experience I had in HK.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2009-12-27
Celebration
Birthday