Shakey's Pizza Restaurant    喜客比薩  

Today was my 2nd time to this restaurant, and I was quite disappointed.
As my ability of reading out chinese wasn't good, so I normally use half english ( as in the name of the food) and half chinese (as the rest of the sentence) to order food in HK. I was not sure that the waiter was actually understand what I wanted to order, since he has to keep look back to the place where my finger was pointing.

Finally sorted everything, then they have forgotten the drinks which then I have to wave and ask. Then, another thing that shocked me. I told the waitress that I have ordered the Iced Tea (which the name they wrote on the menu) and she asked me back as seems she wasn't sure what I meant. Come on, this is an American restaurant, or "American style" restaurant. Can't they act more towards that direction and at least know the menu in English?!

When the Iced Tea arrivied, 3rd shock "waved his hand" to me. Iced tea without ice.... I was totally shocked. It's quite common in US that any cold drink should go with ice and my aunt's cold milk tea, (which came though much earlier) has ice and the Ice tea didn't!! So I have to ask for ice.. Seriously this kind of service was not acceptable for me.