We called and placed order for 2 sets of breakfast set at 8.05am in the morning. After waiting for 50 minutes, we decided to call back to the hotline and ask for the delivering outlet's information. We were told that it is Amoy Garden's outlet and they will inform the outlet manager to give us a call on the delivery status.
Our door bell rang at 9am and it was the delivery staff. And at the same time, the outlet manager called and asked if the delivery has arrived. We told him that the order just arrived. The manager just said good that we have receive our order and nothing else. I was so pissed and asked why is this happening and it is not the first time. The manager just simply apologize without explaining and said that they will take note (as usual but nothing changed). Not only that they didn't mention anything apple pie coupon (which they always emphasize for delayed delivery), but they attitude was simply unacceptable. The manager was indifferent to the matter and the attitute of the delivery staff was bad all the time.
Delivery Wait Time: 50 minute(s)
Date of Visit: Dec 02, 2012
Spending per head: Approximately HKD35
Keep it up!